Support Time Contract Management for JSM
Support time contract management right in Jira Service Management
Configure support time quota contract right in JSM
Configure support time quota or contract for a customer in Jira Service Management with ease
Realtime monitoring of support time contracts..
Monitor the progress of the various contracts tagged to an JSM organization
Expose metrics directly in customer portal
The logged hours for the Contract can be made available in the Customer Portal to bring transparency to your customers
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
We've introduced a new Privacy and Security tab that will provide detailed information on privacy, security, data handling, and compliance practices followed by this app.
Support Time Contract Management for JSM integrates with your Atlassian product. This remote service can:
- View audit logs.
- View system and custom avatars.
- Read field configurations.
- View issue details.
Atlassian Codegeist 2022 Winner - DevOps Category