Support Time Contract Management for JSM

for Jira Cloud
39 installs
  • Supported
  • Jira Service Management

Support time contract management right in Jira Service Management

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Configure support time quota contract right in JSM

Configure support time quota or contract for a customer in Jira Service Management with ease

Realtime monitoring of support time contracts..

Monitor the progress of the various contracts tagged to an JSM organization

Expose metrics directly in customer portal

The logged hours for the Contract can be made available in the Customer Portal to bring transparency to your customers



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.
View details

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. The program will be deprecated in August 2023 and replaced with the Privacy & Security tab. Learn more

We've introduced a new Privacy and Security tab that will provide detailed information on privacy, security, data handling, and compliance practices followed by this app.


Integration Details

Support Time Contract Management for JSM integrates with your Atlassian product. This remote service can:

  • View audit logs.
  • View system and custom avatars.
  • Read field configurations.
  • View issue details.


Atlassian Codegeist 2022 Winner - DevOps Category