Support Time Contract Management for JSM

for Jira Cloud
29 installs
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  • Supported
  • Jira Service Management
Free app
Cloud

Support time contract management right in Jira Service Management

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Configure support time quota contract right in JSM

Configure support time quota or contract for a customer in Jira Service Management with ease

Realtime monitoring of support time contracts..

Monitor the progress of the various contracts tagged to an JSM organization

Expose metrics directly in customer portal

The logged hours for the Contract can be made available in the Customer Portal to bring transparency to your customers

Certification

Cloud Fortified App badgeCLOUD FORTIFIED

This app offers additional security, reliability, and support through:

  • Cloud security participation
  • reliabilityReliability checks
  • support24hr support response time
  • and more.
View details

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Support Time Contract Management for JSM integrates with your Atlassian product. This remote service can:

  • View audit logs.
  • View system and custom avatars.
  • Read field configurations.
  • View issue details.