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Insights - Custom Charts, Reports & Dashboards (Jira, JSM)

works with Jira Cloud

OVERALL RATINGS

INSTALLS

573

SUPPORT

  • Partner Supported

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Key highlights of the appReady-to-use metrics (Agile, ITSM, Project), Custom Charts, & rich filters for all teams build interactive Jira dashboard reports

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Custom Charts and 80+ Metrics for all teams

→ Easy setup with drag-and-drop gadgets and dashboard templates

→ 80+ Pre-built metrics for Software, ITSM and business teams

→ Custom Charts (Pie, Bar, Line, Donut, Table) in 1D and 2D with (Total, Sum, and Avg)

Structure and filter cross-project reports easily

→ Visualize your data instantly using Basic filters and JQL

→ Drill-down your data by clicking in the interactive charts

→ Combine charts with the issues list to get an expanded view of your metrics

Share dashboards with Jira users or JSM customers

→ Edit and save your dashboard filters and configurations easily

→ Share dashboards with your internal teams in seconds with custom permissions

→ Publish dashboards for external customers in the JSM Portal

Supporting media

More details

➡️ Help Center | Website | For Partners | Video

Insights is an intuitive analytics & reporting solution that empowers technical and non-technical teams to build and share powerful Jira dashboard reports in seconds.

➡️ Key Features:

  • Setup - 80+ gadgets with flexible and easy customization
  • Issue - Time Tracking, Status, Assignee, Priority, Type
  • ITSM - Created vs Resolved, Time to SLAs, Requests by Organization
  • Agile - Cycle Time, Throughput, Time in Status, Velocity, Epic Progress
  • Custom - 1D and 2D Pie, Donut, Bar, Line, Table by Count, Sum, Average
  • Filters - Basic, JQL, and interactive rich filters to explore your data
  • Share - Share real-time dashboards (with Jira users and JSM Customers)

🏆 Recognized as "App Innovator" finalist by Atlassian

🔒 Powered by Atlassian's Forge, secure and scalable by design

☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 and more)

*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Trust center

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Access the partner's trust center to review their security, compliance and privacy information for this app.

Check out partner trust center

Integration permissions

Insights - Custom Charts, Reports & Dashboards (Jira, JSM) integrates with your Atlassian product

Version information

Version 18.7.0for Jira Cloud

Release date
May 20th 2025
Summary
📋 Version 18.7.0 - Changelog
Details

🚨 Important - Update: To get the app’s latest version available, you need to manually update your app in your Jira Settings > Apps > Manage Apps.

🚀 Release - Improvements, Fixes & More:

  • Fixed the issue of creating new dashboards or opening dashboards when no filter was selected. The system will now require that at least one field needs to be selected in the filter (due to new Jira APi changes)
  • Other minor adjustments and bug fixes.

🔥 Coming Next - New charts, metrics, and advanced customizations!

🖥️ Release - Support & Resources:

Payment model
Paid via Atlassian
License type
Commercial