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Key highlights of the appReady-to-use metrics (Agile, ITSM, Project), Custom Charts, & rich filters for all teams build interactive Jira dashboard reports
Custom Charts and 80+ Metrics for all teams
→ Easy setup with drag-and-drop gadgets and dashboard templates
→ 80+ Pre-built metrics for Software, ITSM and business teams
→ Custom Charts (Pie, Bar, Line, Donut, Table) in 1D and 2D with (Total, Sum, and Avg)
Structure and filter cross-project reports easily
→ Visualize your data instantly using Basic filters and JQL
→ Drill-down your data by clicking in the interactive charts
→ Combine charts with the issues list to get an expanded view of your metrics
Share dashboards with Jira users or JSM customers
→ Edit and save your dashboard filters and configurations easily
→ Share dashboards with your internal teams in seconds with custom permissions
→ Publish dashboards for external customers in the JSM Portal
Supporting media
More details
➡️ Help Center | Website | For Partners | Video
Insights is an intuitive analytics & reporting solution that empowers technical and non-technical teams to build and share powerful Jira dashboard reports in seconds.
➡️ Key Features:
- Setup - 80+ gadgets with flexible and easy customization
- Issue - Time Tracking, Status, Assignee, Priority, Type
- ITSM - Created vs Resolved, Time to SLAs, Requests by Organization
- Agile - Cycle Time, Throughput, Time in Status, Velocity, Epic Progress
- Custom - 1D and 2D Pie, Donut, Bar, Line, Table by Count, Sum, Average
- Filters - Basic, JQL, and interactive rich filters to explore your data
- Share - Share real-time dashboards (with Jira users and JSM Customers)
🏆 Recognized as "App Innovator" finalist by Atlassian
🔒 Powered by Atlassian's Forge, secure and scalable by design
☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 and more)
*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
Insights - Custom Charts, Reports & Dashboards (Jira, JSM) integrates with your Atlassian product
Version information
Version 18.7.0•for Jira Cloud
- Release date
- May 20th 2025
- Summary
- 📋 Version 18.7.0 - Changelog
- Details
🚨 Important - Update: To get the app’s latest version available, you need to manually update your app in your Jira Settings > Apps > Manage Apps.
🚀 Release - Improvements, Fixes & More:
- Fixed the issue of creating new dashboards or opening dashboards when no filter was selected. The system will now require that at least one field needs to be selected in the filter (due to new Jira APi changes)
- Other minor adjustments and bug fixes.
🔥 Coming Next - New charts, metrics, and advanced customizations!
🖥️ Release - Support & Resources:
- Raise a support ticket to get assistance.
- Book a live session with our team.
- Share your use cases or feature suggestions.
- Payment model
- Paid via Atlassian
- License type
- Commercial