Free app
OVERALL RATINGS
INSTALLS
66
SUPPORT
- Partner Supported
Key highlights of the appBreak Silos between JIRA and Slack with powerful bi-directional sync and monitoring
Convert Slack Threads to Jira Tickets
React with an emoji to convert a message into a Jira Issue.
Sync all messages & attachments in 1-click
Replies on Slack are synced to Jira and comments and statuses on Jira are synced to Slack threads in real time. Attachments posted on one tool are also uploaded to the other.
Take Jira actions without leaving Slack
Perform Jira actions directly on your Slack channel. With ClearFeed, escalate tickets or close them out by updating statuses, priority and assignees - all from within Slack.
Supporting media
More details
Get-started tutorial | ClearFeed.ai | Docs Site
ClearFeed's Slack & Jira Connector simplifies converting Slack threads to Jira issues with easy setup and bi-directional sync.
Features include:
- Create Jira issues from Slack using an emoji
- Let AI detect & auto-create Jira issues from Slack threads
- Synchronizing attachments and messages
- Enabling support teams to reply via Jira
- Direct editing of Jira fields in Slack
- Linking Jira issues to Slack threads
- Real-time updates on issue progress
ClearFeed’s Jira integration lets you file issues and close the loop as they are resolved. Triage channels in ClearFeed facilitate:
- Respond to multiple customer Slack threads from a single Triage channel
- Convert those requests to Jira issues as needed
- Notifications within the Triage channel on issue updates
Leading companies like Acryl Data, Teleport, and TestRigor use ClearFeed for customer support and engineering issue management on Slack. More tutorials and use cases are available on our blog.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
ClearFeed integrates with your Atlassian product
Version information
Version 1.1.6-AC•for Jira Cloud
Release date
Jun 27th 2024
Summary
Minor version update
Details
Payment model
Free
License type
Commercial