ClearFeed

by ClearFeed
for Jira Cloud
57 installs
  • Supported
  • Jira Service Management
  • Jira
Free app
Cloud

Break Silos between JIRA and Slack with powerful bi-directional sync and monitoring

Convert Slack Threads to Jira Tickets

React with an emoji to convert a message into a Jira Issue.

Sync all messages & attachments in 1-click

Replies on Slack are synced to Jira and comments and statuses on Jira are synced to Slack threads in real time. Attachments posted on one tool are also uploaded to the other.

Take Jira actions without leaving Slack

Perform Jira actions directly on your Slack channel. With ClearFeed, escalate tickets or close them out by updating statuses, priority and assignees - all from within Slack.

More details

Get-started tutorial | ClearFeed.ai | Docs Site

ClearFeed's Slack & Jira Connector simplifies converting Slack threads to Jira issues with easy setup and bi-directional sync.

Features include:

ClearFeed’s Jira integration lets you file issues and close the loop as they are resolved. Triage channels in ClearFeed facilitate:

  • Respond to multiple customer Slack threads from a single Triage channel
  • Convert those requests to Jira issues as needed
  • Notifications within the Triage channel on issue updates

Leading companies like Acryl Data, Teleport, and TestRigor use ClearFeed for customer support and engineering issue management on Slack. More tutorials and use cases are available on our blog.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

ClearFeed integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects

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