Freshdesk/Freshservice <-> Jira [works behind the firewall]

for Jira Cloud
48 installs
  • Supported
  • Jira Service Management
  • Jira Software

Integrate Jira with Freshdesk, and/or Freshservice. WORKS WITH JIRA DATA CENTER / JIRA SERVER

Integrate Freshdesk/Freshservice with Jira

Integrate changes made to the issues/tickets. Integrate statues, attachments, comments, and custom fields.

Ease of use (3 min setup), security, great support

What matters is the ease of use (~3 min to set up), reliability (with friendly support), security, and reporting (with logs). offers the best value for money. WORKS WITH JIRA SERVER, AND JIRA DATA CENTER.

OnPremise/SaaS. Works behind the firewall.

Our enterprise-ready platform is designed to work for big, and small companies. Some require fast deployment (SaaS), some need to have an app working behind the firewall - we can work in both scenarios.

More details

Integrate Jira with Freshdesk/Freshservice (from Freshworks). 2-way, with attachments, statuses, and custom fields.

What matters is the ease of use (~3 min to set up basic integration), reliability (fast, and friendly support), security (on-premise and SaaS deployment), and reporting (with logs to always know if everything works) - offers you all of the above.


  • 1,000+ customers including Capgemini, Retail Assist, VW, Daimler, Deloitte
  • Enterprise-ready
  • OnPremise or SaaS deployment (can work fully behind the firewall)
  • Build for Jira Admins, and Consultants
  • Advanced customization
  • Best value for money
  • Great support
  • Powerful reports and notifications
  • Set-up assistance + customization on demand

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Freshdesk/Freshservice <-> Jira [works behind the firewall] integrates with your Atlassian product. This remote service can:

  • Write data to the host application
  • Read data from the host application