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Freshdesk/Freshservice integration for Jira (Issue sync)

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appIntegrate Jira with Freshdesk/Freshservice (tasks, incidents, issues with statuses and comments). WORKS WITH JIRA DATA CENTER

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Sync Freshservice<->Jira tasks in near real-time

Integrate and sync new & updated tasks between Freshdesk/Freshservice & Jira effortlessly. Opt for bi-directional or one-way syncing, easy field mapping, and advanced scripting for a personalized touch.

Free onboarding, Auto-mapping, ISO 27001

Leverage Auto Mapping for quick, customizable integrations. Getint is secure, easy to set up, and handles complex scenarios. Highly rated for excellent supportโ€”contact us to experience it.

Freshdesk / Freshservice -> Jira migration

Getint lets you migrate tasks from Fresh to Jira, and from Jira to Fresh. Reach out to us to learn how to enable it. Migration is a premium feature, billed per the number of issues, not Jira users.

Supporting media

More details

Freshdesk/Freshservice <-> Jira integration (from Freshworks).

Supports Jira Data Center.

๐Ÿš€ Quick Setup

  • ๐Ÿง™ Automapping of Types and Fields - Set Your Integration in Minutes

๐Ÿ”„ Core Synchronization Capabilities

  • Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
  • Sync Specifics:
    • ๐Ÿ“Ž Attachments
    • ๐Ÿ’ฌ Comments
    • ๐ŸŽฏ Statuses
    • ๐Ÿท๏ธ Native/Custom Fields

๐Ÿงฉ Customization & Support

  • ๐Ÿ”ง Advanced Scripting
  • ๐Ÿ“š Documentation: Navigate with our AI Assistant.

๐Ÿ… Certifications & Recommendations

  • ๐Ÿ›ก๏ธ ISO 27001 & 27018
  • ๐Ÿ… Recommended by Atlassian Support Teams

๐ŸŒŸ Premium Features

  • ๐Ÿ”„ Fresh -> Jira Migration (Billed Separately).

๐Ÿ† Trust & Success Stories

  • ๐Ÿ† Trusted by 4,000+ Companies

๐Ÿค Partnerships & Extended Integrations

  • ๐Ÿค Atlassian Partners: Email us.
  • ๐Ÿ”„ Additional Sync Options: ServiceNow, DevOps, Salesforce, and more.

๐Ÿ“š Resources & Insights

๐ŸŒ Enterprise Product Roadmap - New version every 2 weeks.

Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • Freshdesk/Freshservice integration for Jira (Issue sync) integrates with your Atlassian product

Version information

Version 1.1.17-ACโ€ขfor Jira Cloud

Release date

Nov 13th 2024

Summary

New version 1.70 released!

Details

PLATFORM:

  • Enhancements and bug fixes for the shared mappings feature
  • Optimization of data storage in the database
  • Additional UI improvements

APPS:

  • ServiceNow: Bug fix for special characters in connection fields
  • Zendesk: Improvements for better detection of Zendesk ticket changes

Check more at https://docs.getint.io/getintio-platform/platform-releases

Payment model

Paid via Atlassian

License type

Commercial

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