Freshdesk/Freshservice integration for Jira (Issue sync)
OVERALL RATINGS
INSTALLS
254
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appIntegrate Jira with Freshdesk/Freshservice (tasks, incidents, issues with statuses and comments). WORKS WITH JIRA DATA CENTER
Sync Freshservice<->Jira tasks in near real-time
Integrate and sync new & updated tasks between Freshdesk/Freshservice & Jira effortlessly. Opt for bi-directional or one-way syncing, easy field mapping, and advanced scripting for a personalized touch.
Free onboarding, Auto-mapping, ISO 27001
Leverage Auto Mapping for quick, customizable integrations. Getint is secure, easy to set up, and handles complex scenarios. Highly rated for excellent support—contact us to experience it.
Freshdesk / Freshservice -> Jira migration
Getint lets you migrate tasks from Fresh to Jira, and from Jira to Fresh. Reach out to us to learn how to enable it. Migration is a premium feature, billed per the number of issues, not Jira users.
Supporting media
More details
Freshdesk/Freshservice <-> Jira integration (from Freshworks).
Supports Jira Data Center.
🚀 Quick Setup
- 🧙 Automapping of Types and Fields - Set Your Integration in Minutes
🔄 Core Synchronization Capabilities
- Two-Way/One-Way Sync of Tasks, Incidents, Bugs, and more
- Sync Specifics:
- 📎 Attachments
- 💬 Comments
- 🎯 Statuses
- 🏷️ Native/Custom Fields
🧩 Customization & Support
- 🔧 Advanced Scripting
- 📚 Documentation: Navigate with our AI Assistant.
🏅 Certifications & Recommendations
- 🛡️ ISO 27001 & 27018
- 🏅 Recommended by Atlassian Support Teams
🌟 Premium Features
- 🔄 Fresh -> Jira Migration (Billed Separately).
🏆 Trust & Success Stories
- 🏆 Trusted by 4,000+ Companies
🤝 Partnerships & Extended Integrations
- 🤝 Atlassian Partners: Email us.
- 🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, and more.
📚 Resources & Insights
🌐 Enterprise Product Roadmap - New version every 2 weeks.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Freshdesk/Freshservice integration for Jira (Issue sync) integrates with your Atlassian product
Version information
Version 1.1.19-AC•for Jira Cloud
- Release date
- Dec 12th 2024
- Summary
- New version 1.72 released!
- Details
PLATFORM:
- Enhanced parsing for post-create scripts.
- Fixed system logs to display correctly on Jira DC/On-Premise instances.
- Resolved bug causing duplication of comments.
- A warning bar will now display for Getint versions older than one year, indicating inactive support.
APPS:
- Jira: Improved synchronization for cascading fields.
- Hubspot: Fixed a null pointer exception issue related to caching results.
- Freshdesk: Correct endpoints are now used for fetching requesters.
- Salesforce: Added support for syncing replies to Chatter comments.
- Jira: Added support for synchronizing the Team field.
- Hubspot: Added support for custom date fields.
- Jira DC: Fixed an issue with Quick Build on Jira DC apps.
Check more at https://docs.getint.io/getintio-platform/platform-releases
- Payment model
- Paid via Atlassian
- License type
- Commercial