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Telegram to Jira Connector

for Jira Cloud
  • Supported
  • Jira Service Management

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

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Speed up customer communications

Telegram to Jira Connector is an enhanced ITSM tool that immediately turns Telegram messages into Jira tickets.

Enhance agent productivity

Agents will be able to respond to Telegram messages and share images directly from Jira Service Management, all in one spot.

Establish a dedicated support bot

With a specially created Telegram bot, customers can easily get a hold of your support channel.

More details

Get Started | User's Guide | Video Tutorials | Contact Support

Telegram to Jira Connector is an incredible tool to build up your omnichannel support by adding a new request type to your repertoire. This Telegram integration allows you to:

  • Link your Telegram support account with Jira Service Management
  • Create a dedicated Telegram support bot to connect to Jira
  • Configure a default request type
  • Transform Telegram messages into Jira tickets automatically
  • Work and interact with Telegram messages from Jira
  • Share images and files from Jira

For some reading material, check out:

Do you use a different messaging app? How about trying Twitter Connector for Jira and WhatsApp Connector for Jira (Twilio)?

Or simply use Jira Service Management on your mobile with JSM Mobile!

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Telegram to Jira Connector integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application

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