Telegram to Jira Connector

for Jira Cloud
207 installs
  • Supported
  • Jira Service Management
Cloud

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

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Speed up customer communications

Telegram to Jira Connector is an enhanced ITSM tool that immediately turns Telegram messages into Jira tickets.

Enhance agent productivity

Agents will be able to respond to Telegram messages and share images directly from Jira Service Management, all in one spot.

Establish a dedicated support bot

With a specially created Telegram bot, customers can easily get a hold of your support channel.

More details

Telegram to Jira Connector is an incredible tool to build up your omnichannel support by adding a new request type to your repertoire. This Telegram integration allows you to:

  • Link your Telegram support account with Jira Service Management
  • Create a dedicated Telegram support bot to connect to Jira
  • Configure a default request type
  • Transform Telegram messages into Jira tickets automatically
  • Work and interact with Telegram messages from Jira
  • Share images and files from Jira

🎞 Tutorial videos | Book a demo

For some reading material, check out:

Why You Should Consider Including Telegram in Your Omnichannel Support

** You can also integrate WhatsApp and Twitter with Jira Service Management using our social media integration apps:

👉🏽 Follow us on: LinkedIn - Facebook - Twitter

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Telegram to Jira Connector integrates with your Atlassian product. This remote service can:

  • Write data to the host application
  • Read data from the host application