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Telegram to Jira Connector

works with Jira Cloud

OVERALL RATINGS

INSTALLS

229

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appThe ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

watch Telegram to Jira Connector video

Speed up customer communications

Telegram to Jira Connector is an enhanced ITSM tool that immediately turns Telegram messages into Jira tickets.

Enhance agent productivity

Agents will be able to respond to Telegram messages and share images directly from Jira Service Management, all in one spot.

Establish a dedicated support bot

With a specially created Telegram bot, customers can easily get a hold of your support channel.

Supporting media

More details

Get Started | User's Guide | Video Tutorials | Contact Support

Telegram to Jira Connector is an incredible tool to build up your omnichannel support by adding a new request type to your repertoire. This Telegram integration allows you to:

  • Link your Telegram support account with Jira Service Management
  • Create a dedicated Telegram support bot to connect to Jira
  • Configure a default request type
  • Transform Telegram messages into Jira tickets automatically
  • Work and interact with Telegram messages from Jira
  • Share images and files from Jira

For some reading material, check out:

Do you use a different messaging app? How about trying Twitter Connector for Jira and WhatsApp Connector for Jira (Twilio)?

Or simply use Jira Service Management on your mobile with JSM Mobile!

🆕Checkout Desktop App for Jira

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Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Telegram to Jira Connector integrates with your Atlassian product

Version information

Version 2.1.0for Jira Cloud

Release date
Jun 5th 2025
Summary
Telegram to Jira Connector is now on forge
Details

Telegram to Jira Connector has been migrated to Forge to support latest technologies!

Payment model
Paid via Atlassian
License type
Commercial

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