Label Organizer for Jira Cloud

This worked like a charm to help us bulk manage our labels in Jira

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  Atly Apps

  Hi Paul,

  We apologize that you've encountered issues using our app in your Jira instance. We've recently released several new versions which improves loading and modifying labels. Would you please be able to try updating the app and using it again in your instance?

  If you're still encountering any issues we'd be more than happy to work through these via our Service Desk.

UPD: The Developer updated a plugin and now it works. This plugin doesn't work in Jira Cloud. I updated the Label Organizer for Jira Cloud plugin to version 7.5.0. When I click Label Organizer on the left panel I see endless spinner. I created a support request but didn't receive any suggestions for more than 10 days. It is awful.

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  Atly Apps

  Hi Konstantin,

  We apologize that you were experiencing issues using the plugin and you weren't able to receive suggestions from support. We've recently released version 7.6.0 which should resolve issues with loading the list of labels.

  Please don't hesitate to reach out via our Service Desk if you're still encountering any issues or have suggestions.

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  Atly Apps

  Hi Sinta,

  If you've been encountering issues using our app, we've recently released version 7.6.0 which has improved the loading of labels.

  Please don't hesitate to reach out via our Service Desk if you're still encountering any issues after updating, or any have suggestions. Thanks!

Not working. Getting error: Error loading labels An unexpected error occurred while trying to load labels. Please try again or contact support. Debug info: Error: Client error: HTTP 403

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  Atly Apps

  Hi Aivaras,

  A 403 error indicates that Label organizer does not have the appropriate access to your Jira Cloud instance.

  Could you please consider creating a ticket through our Service Desk and we can help diagnose the problem in your specific Jira account? We've also just released an update which should improve the diagnostic error reports.

  Thanks very much for reporting this and hopefully we can resolve the issue and better handle this situation in the UI.

Worked perfectly well for some time, but then did not work anymore: - When opened from the admin settings: Loading forever - When opened from the project: Showing "Error loading labels. An unexpected error occurred while trying to load labels. Please try again or contact support." Version 3.4.0.

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  Atly Apps

  Hi Marco,

  We recently rolled out a new version which should improve the compatibility and performance of loading labels.

  Hopefully this change resolves the issues that you've started encountering, however if it does not please do not hesitate to reach out via our Service Desk and we can help diagnose the problem. Thanks!