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Instructions for Service Desk Agents

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appInstructions and guidelines for helpdesk agents

Supporting media

More details

This application allows you to define a specific set of instructions for each of the request types. Agents will have all the necessary informations (disclosures, warrants, warnings, limits) listed directly in the ticket. As a Service Desk Manager / Leader, you can set the expectations and list all the steps necessary to fulfill the request including links, tables and images.

Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Instructions for Service Desk Agents integrates with your Atlassian product

Version information

Version 1.0.2-ACfor Jira Cloud

Release date
Feb 23rd 2022
Summary
Minor version update
Details
Minor version update
Payment model
Paid via Atlassian
License type
Commercial

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