Freshdesk-Jira Integration Pro

for Jira Cloud
24 installs
  • Supported
  • Jira Service Management
  • Jira Software
Free app

Embed Freshdesk ticket details in Jira issues to monitor your team's performance and increase collaboration

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Embed Freshdesk in Jira issues

With this plugin, you will get the Freshdesk ticket ID, subject, status, and type inside your Jira issue, so you can share these details with your team, and stay on top of your support workflows.

Easy Jira-Freshdesk Connector

You just have to enter your Freshdesk domain and API key on the configuration page of this add-on, and then you will be able to embed your tickets in Jira issues.

Full Privacy and Support

We don't transmit your data externally and are fully compliant with Atlassian’s privacy & security policies. Our developers will be glad to help you if you have any issue with our apps. We don't leave any tickets behind.

More details

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Top Atlassian Vendor πŸŽ‰ with 100,000+ users, and 3000+ customers including Amazon, Uber, Genentech to name a few.

Our app contains the following features for your software team:

1) Easily connect with your Freshdesk account.

2) Simple embed a ticket in Jira just by adding the ticket ID.

3) You will get Ticket ID, Subject, Status, and Type in your Jira issue.

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Premium support directly from development team

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more


Integration Details

Freshdesk-Jira Integration Pro integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application