- Supported
- Jira Service Management
- Jira Software
Embed Freshdesk ticket details in Jira issues to monitor your team's performance and increase collaboration

Embed Freshdesk in Jira issues
With this plugin, you will get the Freshdesk ticket ID, subject, status, and type inside your Jira issue, so you can share these details with your team, and stay on top of your support workflows.
Easy Jira-Freshdesk Connector
You just have to enter your Freshdesk domain and API key on the configuration page of this add-on, and then you will be able to embed your tickets in Jira issues.
Full Privacy and Support
We don't transmit your data externally and are fully compliant with Atlassianβs privacy & security policies. Our developers will be glad to help you if you have any issue with our apps. We don't leave any tickets behind.
More details
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Top Atlassian Vendor π with 100,000+ users, and 3000+ customers including Amazon, Uber, Genentech to name a few.
Our app contains the following features for your software team:
1) Easily connect with your Freshdesk account.
2) Simple embed a ticket in Jira just by adding the ticket ID.
3) You will get Ticket ID, Subject, Status, and Type in your Jira issue.
π§ Why Bitband apps?
Trusted by 3000+ customers in 75 countries
Premium support directly from development team
Built Atlassian apps for over 10 years
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Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity
Resources
Integration Details
Freshdesk-Jira Integration Pro integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects
- Delete data from the host application