Skip to:

CA UIM integration for Jira Service Management by ZigiOps

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira SM with CA UIM, BMC Remedy, OpsBridge, and more

User-friendly, yet powerful interface

Install, modify and set up your integrations within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.

Integrations Template Library

ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs. The platform is flexible and allows you to easily create your own integrations, and build workflows.

Advanced Data Mappings

When integrating Jira Service Management and CA UIM with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.

Supporting media

More details

ZigiOps directly loads all problems discovered by CA UIM into your Jira Service Management, and vice versa. Automate your workflows to reduce response time and improve customer satisfaction in a few steps. The platform logs each application’s problems under different projects for better visibility.

Join our partnership program and get additional discounts for your customers, starting at 20% off per integration.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.1for Jira Cloud

Release date
Aug 5th 2022
Summary
Bi-directional integration between Jira/Jira SM and CA UIM
Details

Supported Data Types:

  • Alerts
  • Issues
  • Stories
  • Other/Custom records

Benefits:

  • Seamless integration between Jira Service Management and CA UIM
  • Pre-built templates: out-of-the-box use cases you can set up in a few minutes
  • Conditional field mapping and global schema for automated relations between data from different systems
  • Complex, fully customizable workflows, featuring chained and dependent actions
  • Advanced retry mechanism with a user-configurable logic

Contact us for a free trial or PoC at https://zigiwave.com/

Payment model
Paid via Vendor
License type
Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow