ZigiOps: Jira Zendesk integration

for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Zendesk, Azure DevOps, OpsBridge, and more

User-friendly, yet powerful interface

Install, modify and set up your integrations within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.

Integrations Template Library

ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs. The platform is flexible and allows you to easily create your own integrations, and build workflows.

Advanced Data Mappings

When integrating Jira and Zendesk with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.

More details

Integrate Zendesk Support or Zendesk Sell with Jira to improve data flow and communication between your departments.

Use case:

The helpdesk team receives a new incident in their Zendesk Support queue. They find out that the problem results from a software bug.

Thanks to ZigiOps, they don’t need to open Jira and manually create a ticket for the bug. The integration platform creates it automatically and updates it every minute, which guarantees a smooth ALM.

The communication between the helpdesk team and the developer working on the bug is now extremely easy, as it doesn’t require any additional tools. Everything happens in the comments. ZigiOps syncs log files, traces, issue links and all other attachments. This helps streamline defect tracking and resolution, and it also improves change request management.

Once the developer fixes the issue, ZigiOps updates the Zendesk incident instantly. The end customer receives a notification that you’ve resolved their issue.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

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Increase efficiency, improve communication within your organization, and reduce response time by connecting over 30 enterprise endpoints.