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- Partner Supported
Key highlights of the appZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Zendesk, Azure DevOps, OpsBridge, and more
User-friendly, yet powerful interface
Install, modify and set up your integrations within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.
Integrations Template Library
ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs. The platform is flexible and allows you to easily create your own integrations, and build workflows.
Advanced Data Mappings
When integrating Jira and Zendesk with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
Supporting media
More details
Integrate Zendesk Support or Zendesk Sell with Jira to improve data flow and communication between your departments.
Use case:
The helpdesk team receives a new incident in their Zendesk Support queue. They find out that the problem results from a software bug.
They don’t need to open Jira and manually create a ticket for the bug. ZigiOps creates it automatically and updates it regularly, which guarantees a smooth ALM.
The communication between the helpdesk team and the developer working on the bug is now extremely easy, as it doesn’t require any additional tools. Everything happens in the comments. ZigiOps syncs log files, traces, issue links and all other attachments. This helps streamline defect tracking and resolution, and it also improves change request management.
Once the developer fixes the issue, ZigiOps updates the Zendesk incident instantly. The end customer receives a notification that you’ve resolved their issue.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.1•for Jira Cloud
- Release date
- Feb 22nd 2022
- Summary
- No-code integration between Jira and Zendesk
- Details
Supported Data Types: Jira Issues / Zendesk Tickets
Benefits:
- Seamless integration between Jira and Zendesk Support/Zendesk Sell
- Customizable data filtering and data mapping
- Pre-built templates: out-of-the-box use cases you can set up in a few minutes
- Complex, fully customizable workflows, featuring chained and dependent actions Advanced retry mechanism with a user-configurable logic
Contact us for a free trial or PoC at https://zigiwave.com/
- Payment model
- Paid via Vendor
- License type
- Commercial