ZigiOps: Jira - Jira Service Management integration
ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Jira SM, Azure DevOps, OpsBridge, and more
User-friendly, yet powerful interface
Install, modify and set up your integrations within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.
Integrations Template Library
ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs. The platform is flexible and allows you to easily create your own integrations, and build workflows.
Advanced Data Mappings
When integrating Jira and Jira Service Management with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
Connect Jira and Jira Service Management in a few clicks to improve communication between your teams and reduce response times.
If your helpdesk team is using Jira SM, and your DevOps team is using Jira, you can benefit a lot from integrating them.
For example, when an Incident is created in Jira SM, the helpdesk team might find out it is due to a bug and needs to be forwarded to the developers. With ZigiOps, this will happen automatically, and no one needs to enter the info in Jira manually. A Jira task is created and updated in real time by the integration platform.
All fields are synchronized - incidents, tasks, bugs, stories, status, progress, etc. With ZigiOps you can also synchronize custom fields and types, and issue links to track the dependencies of each issue.
When the task in Jira has some progress, the Jira SM incident is updated automatically. Once the task is closed in Jira, it is updated in Jira SM, as well.
Privacy and security
Increase efficiency, improve communication within your organization, and reduce response time by connecting over 30 enterprise endpoints.