ZigiOps: Jira - Jira Service Management integration

for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira Software

ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Jira SM, Azure DevOps, OpsBridge, and more

User-friendly, yet powerful interface

Install, modify and set up your integrations within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.

Integrations Template Library

ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs. The platform is flexible and allows you to easily create your own integrations, and build workflows.

Advanced Data Mappings

When integrating Jira and Jira Service Management with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.

More details

Connect Jira and Jira Service Management in a few clicks to improve communication between your teams and reduce response times.

Use case:

If your helpdesk team is using Jira SM, and your DevOps team is using Jira, you can benefit a lot from integrating them.

For example, when an Incident is created in Jira SM, the helpdesk team might find out it is due to a bug and needs to be forwarded to the developers. With ZigiOps, this will happen automatically, and no one needs to enter the info in Jira manually. A Jira task is created and updated in real time by the integration platform.

All fields are synchronized - incidents, tasks, bugs, stories, status, progress, etc. With ZigiOps you can also synchronize custom fields and types, and issue links to track the dependencies of each issue.

When the task in Jira has some progress, the Jira SM incident is updated automatically. Once the task is closed in Jira, it is updated in Jira SM, as well.

Become a partner and get 20% off for your customers.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more



Increase efficiency, improve communication within your organization, and reduce response time by connecting over 30 enterprise endpoints.