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Key highlights of the appZigiOps supports bi-directional integration for between Jira, Jira SM and Data Center - totally code-free and easy
User-friendly Dashboard
The ZigiOps dashboard provides real-time insight into integration activity, execution health, and data flow across connected systems, helping teams monitor automation performance and reliability at scale.
ZigiOps Integrations Template Library
The ZigiOps integration template library offers pre-built, no-code templates that help teams automate common integration scenarios quickly, using proven workflows, mappings, and logic.
ZigiOps Advanced Data Mappings
When integrating Jira and Jira Service Management with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
Supporting media
More details
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An incident lands in Jira SM. The helpdesk investigates and finds a bug — it belongs to the dev team in Jira. Before anyone picks up the phone, ZigiOps has already created the task, populated every field, and linked it back to the original incident.
No one re-enters data. No one follows up to ask if the dev team got it. No one discovers three days later that the incident was resolved but Jira SM still shows it open.
As the dev team makes progress in Jira, the Jira SM incident reflects it in real time. When the task closes, the incident closes with it. Every field travels — incidents, tasks, bugs, stories, status, progress, custom fields, and issue links that preserve the full dependency chain between records.
Same Atlassian ecosystem. Completely synchronized. Zero manual work connecting them.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.2•for Jira Cloud
- Release date
- Aug 3rd 2022
- Summary
- ZigiOps integration for Jira and Jira Service Management (no-code, two-way sync)
- Details
Jira and Jira Service Management were built by the same company. They should work together effortlessly. In most organizations, they don't — and the gap between them costs teams hours of manual work every week.
ZigiOps closes that gap without a single line of code. Every incident, task, bug, story, and custom field your teams rely on stays consistent across both platforms automatically. No configuration marathon. No technical resource required. No update that lives in one system but not the other.
What runs automatically:
- All default Jira data types synced across Jira and Jira SM in real time
- Custom fields, conditional logic, and field mapping configured to your exact operational needs
- Cross-team workflows that trigger, update, and resolve without manual intervention
The two tools your teams already use, finally behaving like one.
Check more details for our latest release here.
- Payment model
- Paid via Vendor
- License type
- Commercial