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Key highlights of the appZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Jira SM, Azure DevOps, OpsBridge, and more
User-friendly, yet powerful interface
Install, modify and set up your integrations within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.
Integrations Template Library
ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs. The platform is flexible and allows you to easily create your own integrations, and build workflows.
Advanced Data Mappings
When integrating Jira and Jira Service Management with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
Supporting media
More details
Connect Jira and Jira Service Management in a few clicks to improve communication between your teams and reduce response times.
Use case:
If your helpdesk team is using Jira SM, and your DevOps team is using Jira, you can benefit a lot from integrating them.
For example, when an Incident is created in Jira SM, the helpdesk team might find out it is due to a bug and needs to be forwarded to the developers. With ZigiOps, this will happen automatically, and no one needs to enter the info in Jira manually. A Jira task is created and updated in real time by the integration platform.
All fields are synchronized - incidents, tasks, bugs, stories, status, progress, etc. With ZigiOps you can also synchronize custom fields and types, and issue links to track the dependencies of each issue.
When the task in Jira has some progress, the Jira SM incident is updated automatically. Once the task is closed in Jira, it is updated in Jira SM, as well.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.2•for Jira Cloud
Release date
Aug 3rd 2022
Summary
Bi-directional integration between Jira and Jira Service Management
Details
Supported Data Types: Аll default fields (incident, task, bug, story, etc) + custom fields
Benefits:
- Automate the workflows between Jira and Jira SM
- Out-of-the-box templates you can set up in a few minutes
- Sync all default and custom fields
- Conditional field mapping for a simplified and optimized integration logic
Payment model
Paid via Vendor
License type
Commercial