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Key highlights of the appIntegrate Jira, Jira SM and Data Center with BMC Helix bi-directionally via ZigiOps
User-friendly, yet powerful dashboard interface
The ZigiOps dashboard gives real-time visibility into integrations, workflows, and system health. Monitor operations, track processed records, and quickly identify issues from one centralized view.
ZigiOps Integrations Template Library
ZigiOps has out-of-the-box integration templates, that you can immediately use or customize them per your needs.
Advanced Data Mappings
When integrating Jira and BMC Helix with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
Supporting media
More details
🗓️ Book a demo | ✅ Free Trial | 💻 Demos/Tutorials
With ZigiOps, set up a bi-directional integration between Jira and BMC Helix in only a few steps.
Set up a bi-directional Jira integration with BMC Helix in just a few clicks using ZigiOps. Pre-built workflows automate Incidents, Change Requests, Service Requests, Issues, Stories, and custom records, ensuring seamless sync between IT and DevOps teams.
When an event occurs in BMC Helix, ZigiOps instantly creates or updates the relevant issue in Jira, syncing fields, comments, attachments, and statuses in real time. With no-code automation, flexible filtering, and full data control, ZigiOps optimizes workflows, eliminates manual work, and enhances efficiency.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.3•for Jira Cloud
- Release date
- Aug 2nd 2022
- Summary
- Bi-directional integration between Jira and BMC Helix
- Details
ZigiOps enables a reliable, enterprise-grade integration between BMC Helix and Jira, allowing ITSM and development teams to work from a shared, synchronized data set.
Supported Data Types in the Jira Helix integration
- Incidents
- Change Requests
- Service Requests
- Issues and Stories
- Custom and extended records
Key ZigiOps' Helix Jira Integration Benefits
- Seamless data exchange between Jira and BMC Helix
- Ready-to-use integration templates that can be deployed in minutes
- Conditional field mapping and a global schema to automatically relate records across systems
- Fully customizable workflows with chained and dependent actions for complex scenarios
- Advanced retry mechanism with user-defined logic for reliable execution
ZigiOps simplifies cross-platform collaboration, reduces manual effort, and ensures secure, consistent data flow between Jira, BMC Helix, and the wider IT ecosystem.
- Payment model
- Paid via Vendor
- License type
- Commercial