Skills for Jira: Knowledge map & Skill-based Pull System

for Jira Cloud
97 installs
  • Supported
  • Jira Service Management
  • Jira Software

Define queues and skill requirements and let your team pull the next most important task they are qualified for as Self-Service

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Who is qualified for this task?

Set skill requirements for a task or a support ticket and see all qualified experts on your team. Make use of diverse skill sets of every worker in your organization, currently hidden behind their roles and team rooms

1-click self-service assignments

Agile is about optimizing for high-importance work. Define work queues and skill requirements and let your team pull the next most important task they are qualified for. You control scope, priorities and work in progress

Discover SMEs and decision makers

Who are the SMEs? Who has worked on this component before? Who has experience with this technology? Whom do I talk to for a decision on that? Explore the knowledge map to easily find relevant people in the organization

More details

Include skill requirements into your tasks and support tickets and get:

  • Qualified experts
    • View team members qualified for each task
    • Discover experts by exploring the Knowledge Graph
    • Customize your skill tree at global, project, or Skillset field level, allowing you to model any requirements scenario
    • Enforce expert-only transitions in Jira workflows
  • Self-service assignments
    • Users click a button to get the next best task that matches their skill set
    • You are in control of priorities and requirements with multiple work queues, task order, pre-assignments and access controls
    • You may choose to hide the queue from the user to reduce anxiety and avoid personal preferences
  • Project health insights
    • Know which people are bottlenecks for the project
    • Know which issues are at risk due to scarce skills
    • Quantify which skill sets the project demands and see how they match with supply to inform your planning
    • Make timely risk management decisions as to training, knowledge transfer or documentation

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has not completed the Security Self-Assessment Program. Learn more


Integration Details

Skills for Jira: Knowledge map & Skill-based Pull System integrates with your Atlassian product. This remote service can:

  • Delete fields.
  • View application roles.
  • View audit logs.
  • View system and custom avatars.


Analytics - Skills