- Supported
- Jira Service Management
- Jira Software
Keep track of skills and competencies in Jira. Quickly find the right experts. Monitor skill-related risks and bottlenecks
Who is the best person for the job?
Ensure that your tasks and support tickets are handled safely by experts. Add skill requirements and see all qualified team members right on the issue screen. Restrict transitions to experts-only in sensitive workflows
What should I work on next?
Let your team fetch their next most important task on demand and focus on what they do best. Automation maintains priorities and optimizes delivery, while keeping your process simple, objective and transparent.
Which knowledge is at risk?
Risk Analysis helps you spot knowledge risks that may impair success of your ongoing or upcoming projects such as insufficient skill supply, experts with unique knowledge and affected tasks.
More details
Keep track of your skill/knowledge assets in Jira and get:
- Knowledge visibility
- View team members qualified for a task
- Find users by expertise
- Identify users will skill gaps
- Automate skill and expert management via API
- Customize the skill tree at global, project, or field level
- Self-service assignments
- Get the next best task that matches your skill set with 1 click
- Define work queues with fine-grained control over task distribution with JQL, priorities, skill requirements and dependency links
- Control work in progress and transparency
- Forecast progress and team workload with Delivery Simulation
- Predict workload dynamics for a team or individual users
- Predict delivery over the selected period
- Reveal future delays and roadblocks
- Risk Analysis
- Learn which people are bottlenecks for the project
- Know which issues are at risk due to scarce skills
- Quantify skill demand and see how it matches with supply
- Inform risk management decisions as to training, knowledge transfer or documentation
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
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Expert Finder lets anyone in your organization to easily find the colleagues they need based on any combination of skills, knowledge and responsibilities.