| Features | Standard | Advanced |
|---|
Collect requests, feedback, documents, and approvals from people outside Jira without requiring Jira accounts. | | |
Turn every submission into a structured Jira work item with the right project, work type, assignee, and field values. | | |
Pull form responses into BI tools, CRMs, or custom databases for deeper analysis and integration. | | |
Show only the questions relevant to each requester based on their previous answers | | |
Auto-fill dropdowns and selection fields from live Jira data so options stay accurate. | | |
Use required fields, character limits, numeric ranges, and custom validation rules to improve the quality of incoming data. | | |
Add forms manually or automatically to Jira work items for approvals, checklists, follow-ups, and structured data collection throughout the workflow. | | |
Add forms to Jira Service Management requests to collect additional information from customers after a request is created. | | |
Embed forms on websites or Confluence pages to create a consistent intake path for employees, customers, partners, and other stakeholders. | | |
Update Jira fields, change work item status, and connect submissions with Jira Automation to route work and trigger the next steps. | | |
Review individual and summarized responses, analyze results in built-in charts and tables, and export data to PDF or XLSX. | | |
Control who can edit forms and responses, manage sharing, and view or export submitted responses. | | |
Match forms to your brand with configurable colors, fonts, logos, and submit button text. | | |
Get help with questions, troubleshooting or bugs from our support team. | | |
One online call during evaluation where we learn how your teams collect requests, who submits them, and which Jira workflows the forms should support. | | |
One online session where we present a proposed intake solution aligned with your use cases, Jira projects, work types, and stakeholder groups. | | |
One online session per month where we guide you through form configuration, field mapping, sharing settings, and workflow setup for your Jira | | |
A guided enablement session to help administrators and teams create, manage, and use Smart Forms consistently in daily work. | | |
Get expert guidance for follow-up questions, form design, and automation improvements. | | |
