Customer Portal Notifications for Jira

Unfortunately, this is not for us. It's Atlassian's fault for the reason I have to wait until my trial is over to uninstall, but there's no way to disable it from the portal?! I have tried everything but there's still a random blue box on the portal that is the first thing everyone sees. Please make it easier to remove!

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  Twinit

  Hello Lexi.

  Thanks for your review, we are sorry to hear the app did not meet your needs. Can you please provide the details which features you have lacked, so that our team can tailor the app to your requirements? We are currently working on major upgrade of the app, introducing new UI and new features, so your feedback will be extremely valuable.

  Regarding the feature of disabling the app without uninstalling it - upon your request, we have noted and planned it in our nearest sprint (ETA: 2 weeks).

  UPDATE: We have released a new version of the app (1.2.12), where the notifications bar is disabled from the customer portal if no projects are added to the app configuration. Hope this update properly corresponds to your request.

  Please feel free to contact us via email or by raising a request via our Service Desk.

  Best regards,

  Twinit team

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  Twinit

  Hello there.

  Thank you for your review! We're thrilled to hear that you find the app helpful.

  If you have any suggestions for improvement or feature requests, please feel free to let us know through our Service Desk.

  Best regards,

  Twinit team

With certain clients who have the customer portal open constantly, this plugin has enabled us to allow those clients a very fluid and intuitive way to be timely in responses to issues. We are very satisfied with the functionality of this extension. When we had issues with the extension, we contacted the developer, who responded within the day with a solution! Additionally, we left a few feature suggestions and were informed that the features will be considered in upcoming releases. This shows the developer is very responsible in the management of their extension.

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  Twinit

  Hi Tom.

  Thanks a lot for the review!

  We are continuously working on improvements and your opinion has a huge value for us! If there are more features you’d like to be modified or added, please share your thoughts and we will make sure to react accordingly by tailoring the plugin to your requirements.

  Best regards,

  Twinit team

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  Twinit

  Dear Khalid.

  Thanks for your review, we are sorry to hear the app did not meet your requirements. Can you please provide the details of which features you have lacked or what did not work for you, so that our team can tailor the app to your requirements? We are currently working on a major upgrade of the app, introducing new UI and new features, so your feedback will be extremely valuable. Please contact us via email or through our Service Desk at your convenience.

  Looking forward to your feedback.

  Best regards,

  Gia

Good app, really. Particularly if you, like us, run a Contact Center, don't want to spend lot of money for the paid users, but still need messaging in the portal. If you (vendor) will expand customization abilities of the UI, this plugin will be just perfect.