OVERALL RATINGS
INSTALLS
47
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appEnhance your Customer Portal with In-app notifications
Stay Connected
Ensure your customers never miss critical updates with real-time, in-app notifications directly within Jira Customer Portal.
* To receive notifications from your Confluence knowledge base, install plugin for Confluence.
Streamlined Communication
Keep customers in the loop with ticket status updates and essential information directly in the portal.
Fully Customizable Experience
Match your brand with options for colors, themes, bar size, and location. Multi-language support ensures notifications reach customers in their preferred language.
Supporting media
More details
🔔 In-App Customer Portal Notifications brings all Jira and Confluence updates directly to your customers in the Help Center, reducing email clutter and keeping everything in one place.
💡 With In-App Customer Portal Notifications, you can:
📫 Receive Notifications: Updates directly in the Customer Portal.
📣 Real-Time Alerts: Instant notifications without refreshing.
🕙 Quick Glimpse: Briefly view notifications to reduce interruptions.
🔒 Security Levels Consideration: Show sensitive info only to authorized users.
🌈 Brand Customization: Match colors, themes, and icon size.
🧰 Flexible Recipients: Configure for users, orgs, and approvers.
🔍 Notification Filters: Show relevant updates.
🆕 Easy Navigation: Open requests in a new tab.
🔉 Sound Alerts: Enable audio notifications.
📖 Read Management: Mark as read or view unread.
📔 Confluence Integration: Install for knowledge base updates.
🈶 Multilingual Support: Available in all Jira languages.
🗓️ Book a demo: Explore the app live.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
In-App Customer Portal Notifications for Jira integrates with your Atlassian product
Version information
Version 1.2.20-AC•for Jira Cloud
Release date
Nov 15th 2024
Summary
New features and Bug fixes
Details
New features and improvements
- Added responsive support for the notifications bar on the JSM Customer Portal for improved visibility on mobile devices.
- Added refined logic for the Ogranizations filter.
- Added more details and link to the Projects list in the configuration.
- Added translations for the filters.
- Added the feature of retaining the filters on the notifications bar.- Improved logic of combining the filters with "Mark as read" button.
- Minor UX/UI improvements.
Bugs fixed
- Fixed the issue with the "Waiting for my approval" filter.
- Fixed issue on disabling the project bar in the configuration when search does not retrieve any projects.
- Minor UX/UI fixes.
Payment model
Paid via Atlassian
License type
Commercial