Customer Portal Notifications for Jira

by Twinit

works with Jira Cloud

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported
TRUST SIGNALS

Showing details for Cloud

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appEnhance your Customer Portal with in-app notifications

watch Customer Portal Notifications for Jira video

Stay Connected

Ensure your customers never miss critical updates with real-time, in-app notifications directly within Jira Customer Portal.

* To receive notifications from your Confluence knowledge base, install plugin for Confluence.

Streamlined Communication

Keep customers in the loop with ticket status updates and essential information directly in the portal.

Fully Customizable Experience

Match your brand with options for colors, themes, bar size, and location. Multi-language support ensures notifications reach customers in their preferred language.

Supporting media

More details

🗓️ Book a demo l 🌐 Trust Center l 👋🏻 Follow on Linkedin

🔔 Customer Portal Notifications brings all Jira and Confluence updates directly to your customers in the Help Center

💡 With the Customer Portal Notifications for Jira, you can:

📫 Receive Notifications: Updates directly in the Customer Portal

📣 Real-Time Alerts: Instant notifications without refreshing

🕙 Quick Glimpse: Briefly view notifications to reduce interruptions

🔒 Security Levels Consideration: Show sensitive info only to authorized users

🌈 Brand Customization: Match colors, themes, and icon size

🧰 Flexible Recipients: Configure for users, orgs, and approvers

🔍 Notification Filters: Show relevant updates

🆕 Easy Navigation: Open requests in a new tab

🔉 Sound Alerts: Enable audio notifications

📖 Read Management: Mark as read or view unread.

📔 Confluence Integration: Install for knowledge base updates.

🈶 Multilingual Support: Available in all Jira languages

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Customer Portal Notifications for Jira integrates with your Atlassian app

Version information

Version 1.3.0-AC•for Jira Cloud

Release date: Mar 4th 2026
Summary: Required scopes changed
Details: Required scopes changed:
Removed: space_admin
Payment model: Paid via Atlassian
License type: Commercial