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Customer Portal Notifications for Jira

by TwinitSilver Marketplace Partner
works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appEnhance your Customer Portal with in-app notifications

watch Customer Portal Notifications for Jira video

Stay Connected

Ensure your customers never miss critical updates with real-time, in-app notifications directly within Jira Customer Portal.

* To receive notifications from your Confluence knowledge base, install plugin for Confluence.

Streamlined Communication

Keep customers in the loop with ticket status updates and essential information directly in the portal.

Fully Customizable Experience

Match your brand with options for colors, themes, bar size, and location. Multi-language support ensures notifications reach customers in their preferred language.

Supporting media

More details

🔔 Customer Portal Notifications brings all Jira and Confluence updates directly to your customers in the Help Center, reducing email clutter and keeping everything in one place.

💡 With the Customer Portal Notifications for Jira, you can:

📫 Receive Notifications: Updates directly in the Customer Portal.

📣 Real-Time Alerts: Instant notifications without refreshing.

🕙 Quick Glimpse: Briefly view notifications to reduce interruptions.

🔒 Security Levels Consideration: Show sensitive info only to authorized users.

🌈 Brand Customization: Match colors, themes, and icon size.

🧰 Flexible Recipients: Configure for users, orgs, and approvers.

🔍 Notification Filters: Show relevant updates.

🆕 Easy Navigation: Open requests in a new tab.

🔉 Sound Alerts: Enable audio notifications.

📖 Read Management: Mark as read or view unread.

📔 Confluence Integration: Install for knowledge base updates.

🈶 Multilingual Support: Available in all Jira languages.

🗓️ Book a demo: Explore the app live.

Resources

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Customer Portal Notifications for Jira integrates with your Atlassian product

Version information

Version 1.2.25-AC•for Jira Cloud

Release date
Feb 27th 2025
Summary
Improvements and bug fixes
Details

Improvements

  • Changed the way of opening notifications in the same tab to make the action more convenient.
  • Changed the ways of opening Confluence notifications in a new tab increasing convenience.
  • Updated used Atlassian APIs based on the latest Jira Platform API changes.
  • Minor UX/UI improvements.

Bugs fixed

  • Fixed the bug of not completely showing the Confluence pages with long names.
  • Removed Request Type icons from the select options to enable search by name.
  • Fixed the issue of not showing full names of customer users in notifications.
  • Minor UX/UI fixes.
Payment model
Paid via Atlassian
License type
Commercial

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