Support Dashboards and Reports for JSM (Beta)

for Jira Cloud
133 installs
  • Supported
  • Jira Service Management
  • Jira
Free app
Cloud

Easily keep track on important metrics with built-in customer support centric reports

Dashboards with customer support centric reports

Keep track of the ticket SLA before breaching by setting a threshold, or have an overview of the agent's workload. All in a highly customizable dashboard.

Manage your dashboards

Every dashboard can have multiple reports, and you can create number of dashboards for easy viewing experience.

Multiple datasource with full control

Admin can configure what data to be included for each datasource, for better control over the data.

More details

⚠️ Please note that the Beta for this app will conclude on May 31st, 2024, after which the app will be removed from the Atlassian Marketplace and will no longer function. We thank all current users for their support.

Benefits:

  • View the important report data easily that helps improve your customer support team.
  • Unlimited number of dashboards.
  • Highly customizable dashboard to your liking.
  • No sensitive / personal data stored.

To get started, install the app and click on the top menu Apps > Support Dashboards.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Support Dashboards and Reports for JSM (Beta) integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application