OVERALL RATINGS
INSTALLS
30
SUPPORT
- Partner Supported
Key highlights of the appExtended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria
Highly Customizable Asset Custom Fields
Create custom asset fields that display exactly the attributes you want, providing full flexibility in managing and displaying asset data.
Cascading Options in Asset Fields
Set up cascading options in asset fields, allowing the values in one field to influence or filter the available options in another field, including options to hide or add default value.
Search Issues and Request Types
Search request types and registered issues on the Customer Portal via a request search field. Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.
Supporting media
More details
Better Search in Customer Portal enables you:
- Search Issues and Request Types.
- Use Better Search in Customer Portal to view previously registered issues that meet search criteria.
- Configure Issue Info Sheet based on JQL filters or Customer Portal Statuses.
- Save the search results in custom fields.
- Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.
- Search, view, and select Asset objects on the Customer portal.
- Search request types on the Customer Portal via a request search field.
- Enable request search for separate projects.
- Add Text field's value to Select List field's options - populate select lists with the options from the Customer portal.
🗓️ Book a demo
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Better Search in Customer Portal integrates with your Atlassian product
Version information
Version 1.1.25-AC•for Jira Cloud
- Release date
- Mar 14th 2025
- Summary
- Improvements and bugs fixed
- Details
Improvements
- Added project key in the Request Type search results.
- Added notification when Assets field is successfully deleted from the configuration.
- Added notification when Request search field is successfully deleted from the configuration.
- Minor UX/UI improvements.
Bug fixes
- Fixed Assets objects ordering in the registered request.
- Fixed issue of showing broken icons of the Assets objects during Assets search on the customer user.
- Minor UX/UI bugs fixed.
- Payment model
- Paid via Atlassian
- License type
- Commercial