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Better Search in Customer Portal

by TwinitSilver Marketplace Partner
works with Jira Cloud

OVERALL RATINGS

INSTALLS

36

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appExtended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria

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Highly Customizable Asset Custom Fields

Create custom asset fields that display exactly the attributes you want, providing full flexibility in managing and displaying asset data.

Cascading Options in Asset Fields

Set up cascading options in asset fields, allowing the values in one field to influence or filter the available options in another field, including options to hide or add default value.

Search Issues and Request Types

Search request types and registered issues on the Customer Portal via a request search field. Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.

Supporting media

More details

Better Search in Customer Portal enables you:

  • Search Issues and Request Types.
  • Use Better Search in Customer Portal to view previously registered issues that meet search criteria.
  • Configure Issue Info Sheet based on JQL filters or Customer Portal Statuses.
  • Save the search results in custom fields.
  • Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.
  • Search, view, and select Asset objects on the Customer portal.
  • Search request types on the Customer Portal via a request search field.
  • Enable request search for separate projects.
  • Add Text field's value to Select List field's options - populate select lists with the options from the Customer portal.

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Better Search in Customer Portal integrates with your Atlassian product

Version information

Version 1.1.31-AC•for Jira Cloud

Release date
Apr 30th 2025
Summary
Bug fix
Details
  • Fixed bug resulting in incomplete retrieval of the Issue Types and Request Types in the configuration when there are more than 50 projects on the enterprise cloud instance.
Payment model
Paid via Atlassian
License type
Commercial

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