Better Search in Customer Portal

works with Jira Cloud

Showing details for Cloud

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Key highlights of the appExtended search and results view on Customer Portal for request types and registered issues that meet search criteria

Better Search in Customer Portal enables you:

Search Issues and Request Types.
Use Better Search in Customer Portal to view previously registered issues that meet search criteria.
Configure Issue Info Sheet based on JQL filters or Customer Portal Statuses.
Save the search results in custom fields.
Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.
Search, view, and select Asset objects on the Customer portal.

Search request types on the Customer Portal via a request search field.
Enable request search for separate projects.
Add Text field's value to Select List field's options - populate select lists with the options from the Customer portal.

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

This app is not part of the Marketplace Bug Bounty program.

Better Search in Customer Portal integrates with your Atlassian product

Version 1.1.18-AC•for Jira Cloud

Release date: Jan 18th 2025
Summary: Major new feature and improvements
Details: The major new feature is here - enhanced Assets search and selection from the Customer Portal. Now you can search and view the details of the Asset objects directly on the Customer Portal during request creation to select the desired object in the Assets custom field. See the detailed instructions here.
Added Help-Center link to the sidebar.
Newly designed and improved Settings page.
Minor UX/UI improvements.
Payment model: Paid via Atlassian
License type: Commercial