Better Search in Customer Portal

by Twinit

works with Jira Cloud

OVERALL RATINGS
INSTALLS: 27
SUPPORT: Partner Supported

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Overview

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Installation

Key highlights of the appExtended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria

Highly Customizable Asset Custom Fields

Create custom asset fields that display exactly the attributes you want, providing full flexibility in managing and displaying asset data.

Cascading Options in Asset Fields

Set up cascading options in asset fields, allowing the values in one field to influence or filter the available options in another field, including options to hide or add default value.

Search Issues and Request Types

Search request types and registered issues on the Customer Portal via a request search field. Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.

Supporting media

More details

Better Search in Customer Portal enables you:

Search Issues and Request Types.
Use Better Search in Customer Portal to view previously registered issues that meet search criteria.
Configure Issue Info Sheet based on JQL filters or Customer Portal Statuses.
Save the search results in custom fields.
Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.
Search, view, and select Asset objects on the Customer portal.

Search request types on the Customer Portal via a request search field.
Enable request search for separate projects.
Add Text field's value to Select List field's options - populate select lists with the options from the Customer portal.

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Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Better Search in Customer Portal integrates with your Atlassian product

Version information

Version 1.1.21-AC•for Jira Cloud

Release date: Feb 20th 2025
Summary: Improvements and bug fixes
Details: Improvements
Enabled search of Request Types by the Customer Portal Group name and added the name in the search results.
Added highlight (bold font) to the searched terms in the search results.
Added icons to the objects selected in the Search field.
Added limit of 20 Assets search fields per one parent Search field.
Removed placeholders for the Assets search fields to increase clarity.
Updated text for the "inactive license" notification.
Minor UI improvements.
Bugs fixed
Fixed bug with drag and drop of the parent Asset search field.
Fixed bug of not shoing object icon for the referenced object attributes.
Minor UX/UI fixes.
Payment model: Paid via Atlassian
License type: Commercial