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Key highlights of the appSync and display user attributes from Entra ID (Azure AD), Okta (and more) across Jira projects, issues, or JSM portal
Sync Jira and JSM with Azure AD, Okta, Google
→ Seamlessly integrate Jira with multiple identity providers (Azure AD, Okta, Google, OneLogin) and customize exactly which user attributes are displayed in Jira custom fields. Fast, secure, and easy setup.
Display user attributes across Jira and JSM Portal
→ Display relevant user attributes (Job title, Email address, Department, Organization,...) directly in Jira issues or JSM (request details) and leverage this data to build enhanced Jira and JSM automations and workflows
Automate and streamline your approval requests
→ Automatically fill in the approver field in Jira Service Management requests based on the reporter's manager information synchronized from (Azure AD, Okta, …) and show the user hierarchy (reporting line) in Jira issues
Supporting media
More details
🖥️ Website | Help Center | Get Support | For Partners
Sync is a data integration solution that allows you to connect Jira with Entra ID (Azure AD), Okta, OneLogin, and Google Workspace to fetch and display external user attributes across Jira and Jira Service Management Issues, Requests, and Portal.
✅ Key Features:
- Easily connect Jira with multiple Identity Providers (Azure AD, OKTA, OneLogin, or Google)
- Pick the user, map the attributes, and choose where they should be displayed in Jira and JSM
- Display user attributes and hierarchy (reporting line) inside Jira (issues) or directly in the JSM portal (request details)
- Leverage synchronized data to create advanced automations, workflows, queues, JQL and more
- Automatically fill in the approver field in JSM requests based on the IdP manager information or other dynamic fields
🌎 Data Residency: 🇺🇸 🇩🇪 - More coming soon
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Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
License Agreement
This app is licensed under the Standard Agreement and Mindpro's .
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
Sync - Azure AD (Entra), Okta, OneLogin attributes for Jira integrates with your Atlassian product
Version information
Version 25.0.0-AC•for Jira Cloud
- Release date
- Jul 22nd 2025
- Summary
- 📋 Version 25.0.0 - Changelog
- Details
🚨 Important: A manual update is required. Please update your app in Jira Settings > Apps > Manage Apps.
🚀 Release Notes: Improvements, fixes, and others:
- Fixed an issue where Mindpro Sync mapping configurations were not displaying for Software projects in the new Jira view.
🖥️ Support & Resources:
- Raise a support ticket to get assistance
- Book a live session with our team
- Share your use cases or feature suggestions
- Payment model
- Paid via Atlassian
- License type
- Commercial