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Key highlights of the appSync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests
Sync Jira and JSM with Azure AD, Okta, Google
→ Seamlessly integrate Jira with multiple identity providers (Azure AD, Okta, Google, OneLogin) and customize exactly which user attributes are displayed in Jira custom fields. Fast, secure, and easy setup.
Display user attributes across Jira and JSM Portal
→ Display relevant user attributes (Job title, Email address, Department, Organization,...) directly in Jira issues or JSM (request details) and leverage this data to build enhanced Jira and JSM automations and workflows
Automate and streamline your approval requests
→ Automatically fill in the approver field in Jira Service Management requests based on the reporter's manager information synchronized from (Azure AD, Okta, …) and show the user hierarchy (reporting line) in Jira issues
More details
📑 Help Center | 💬 Support | ⌨️ Product Page | 🤝🏻 For Partners
Sync is a data integration solution that allows you to connect Jira with Azure AD, Okta, OneLogin, and Google Workspace to fetch and display external data (user attributes) across your portfolio of Jira and Jira Service Management projects, issues, requests, and more.
➡️ Key Features:
- Easily connect Jira with multiple Identity Providers (Azure AD, OKTA, OneLogin, or Google)
- Pick the user, map the attributes, and choose where they should be displayed in Jira and JSM
- Display user attributes and hierarchy (reporting line) inside Jira (issues) or directly in the JSM portal (request details)
- Leverage synchronized data to create advanced automations, workflows, queues, JQL and more
- Automatically fill in the approver field in JSM requests based on the IdP manager information or other dynamic fields
☁️ Data Residency: 🇺🇸 🇩🇪 (more coming soon)
*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Sync | Azure AD, Okta, Active Directory Attributes for Jira integrates with your Atlassian product
Version information
Version 23.0.0-AC•for Jira Cloud
Release date
Sep 11th 2024
Summary
📋 Version 23.0.0 - Dynamic approvals and new notification option
Details
🚨 Release - Update: To get the app latest version available you need to manually update your app in your Jira Settings > Apps > Manage Apps.
🚀 Release - Improvements, Fixes & More:
- Created the Dynamic Approvals post-function to allow users to set approvers via workflow based on the content of certain dropdown fields.
- Added a notification option to disable email messages when the reporter/assignee/user's manager is not found in the related Identity Provider.
- Other minor bug fixes and improvements.
🖥️ Release - Support & Resources:
- Raise a support ticket to get assistance.
- Book a live session with our team.
- Share your use cases or feature suggestions.
Payment model
Paid via Atlassian
License type
Commercial