Sync | Attributes (Azure AD, Okta, Active Directory) - Jira
- Supported
- Jira Service Management
- Jira
Sync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests
Connect Jira with Active Directory & Cloud IdPs
→ Fast, easy, and secure integration with Active Directory and multiple cloud identity providers (Okta, Azure AD, or Onelogin)
→ Select exactly what attributes you want to be displayed in (reusable) Jira custom fields
Display user attributes across Jira and JSM Portal
→ Automatically sync and display the external user attributes data all across your Jira & JSM Portal
→ Select what attributes you want, from whom, and where you want to display ( issues, requests, portal..)
Automate and streamline your approval requests
→ Get the reporter's manager information from the external data to automatically route the approval requests
→ Reuse the user attributes data synchronized to create JQL queries, dynamic queues, or build enhanced reports
More details
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Sync is a data integration solution that allows you to connect Jira with Active Directory (on-premise), Azure AD or Okta (cloud) to fetch and display external data (user attributes) across your portfolio of Jira and Jira Service Management projects, issues, requests, and more.
➡️ Key Features:
- Connect JIRA with Active Directory (on-premise) or cloud identity providers such as Azure AD, OKTA, OneLogin
- Select what attributes you want to display and from who (Reporter, Assignee, or other users)
- Display user attributes inside Jira issues or directly in the JSM portal
- Show user hierarchy to facilitate approvals
- Automatically assign approvers based on user hierarchy or using a dedicated workflow post function
- Reuse the user attributes stored in the Jira custom fields to create JQL queries, automations, queues, reports, and more
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