- Supported
- Jira Service Management
- Jira Software
✅ Connect Jira to external data sources (OKTA, Azure AD, or Onelogin) to bring enhanced user data inside your issues & workflow
Sync & display external data across Jira and JSM
⚙️ Effortless integration with one or multiple identity providers (OKTA, Azure AD, Google Workspace, and Onelogin)
✅ Automatically sync and display external user attributes data all across your Jira & JSM issues
Resolve requests faster with more user information
👉🏻 Sync & display user attributes on the issue and request views to resolve your ticket requests faster
🧭 Get the reporter's manager information from the external data to automatically route the approval requests
Boost your team's workflow with enhanced data
🚀 Use the external data synced and mapped to supercharge your team workflows, automation, and filters
📊 Use the user attributes data synchronized to create JQL queries, dynamic queues, or build enhanced reports
More details
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Mindpro Sync allows you to integrate Okta, Azure AD, Microsoft 365, OneLogin and Google Workspace with Jira and bring external data (IDP user attributes) inside Jira and JSM issues in a fast and easy way, helping teams of all sizes to speed up their ticket resolution, streamline approval processes and boost their workflow.
✅ Features - Overview:
- Connect JIRA with one or multiple Identity Providers (OKTA, Azure AD "Entra ID", Microsoft 365, OneLogin, or Google Workspace)
- Select what attributes you want to display and from who (Reporter, Assignee, or other users)
- Display user attributes on the Jira issue view, JSM requests, and Portal.
- Show user hierarchy in the issue panel and JSM requests to facilitate approvals.
- Automatically assign approvers based on user hierarchy or dedicated workflow post function.
- Reuse user attributes to create JQL queries, automations, and more.
🔥 Coming Next: Data Residency in Germany (🇩🇪)
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Sync | User Attributes for Jira (OKTA, Azure AD, & Onelogin) integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects