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Key highlights of the appSync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests
Sync Jira and JSM with Azure AD, Okta, Google
→ Seamlessly integrate Jira with multiple identity providers (Azure AD, Okta, Google, OneLogin) and customize exactly which user attributes are displayed in Jira custom fields. Fast, secure, and easy setup.
Display user attributes across Jira and JSM Portal
→ Display relevant user attributes (Job title, Email address, Department, Organization,...) directly in Jira issues or JSM (request details) and leverage this data to build enhanced Jira and JSM automations and workflows
Automate and streamline your approval requests
→ Automatically fill in the approver field in Jira Service Management requests based on the reporter's manager information synchronized from (Azure AD, Okta, …) and show the user hierarchy (reporting line) in Jira issues
More details
📑 Help Center | 💬 Support | ⌨️ Product Page | 🤝🏻 For Partners
Sync is a data integration solution that allows you to connect Jira with Azure AD, Okta, OneLogin, and Google Workspace to fetch and display external data (user attributes) across your portfolio of Jira and Jira Service Management projects, issues, requests, and more.
➡️ Key Features:
- Easily connect Jira with multiple Identity Providers (Azure AD, OKTA, OneLogin, or Google)
- Pick the user, map the attributes, and choose where they should be displayed in Jira and JSM
- Display user attributes and hierarchy (reporting line) inside Jira (issues) or directly in the JSM portal (request details)
- Leverage synchronized data to create advanced automations, workflows, queues, JQL and more
- Automatically fill in the approver field in JSM requests based on the IdP manager information or other dynamic fields
☁️ Data Residency: 🇺🇸 🇩🇪 (more coming soon)
*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Sync - User Attributes (Azure AD, OKTA & Google) for Jira integrates with your Atlassian product
Version information
Version 24.0.0-AC•for Jira Cloud
- Release date
- Jan 15th 2025
- Summary
- 📋 Version 24.0.0 - Option to Display IDP user groups and more
- Details
🚨 Release - Update: To get the app latest version available you need to manually update your app in your Jira Settings > Apps > Manage Apps.
🚀 Release - Improvements, Fixes & More:
- The system now enables the user to display user group information from the identity provider in Jira issues. This can be set in the "Configurations" screen.
- Improvement on the "Configurations" screen when user selects to display data "By project" instead of "Global". When this happens, the system will lock the fields from the admin page and inform the user that configurations need to be set in each project in Jira.
- Added a validation on the mapping screen to remove invalid mappings whenever the user access the screen.
- Other minor bug fixes and improvements.
🖥️ Release - Support & Resources:
- Raise a support ticket to get assistance.
- Book a live session with our team.
- Share your use cases or feature suggestions.
- Payment model
- Paid via Atlassian
- License type
- Commercial