Free app
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appStreamline investigations of Netskope-surfaced alerts
Basic Setup
Easy to configure plug-in to start extracting Netskope alerts and push to Jira
Streamlined alert mapping
Automated extraction of workflows enables quick decisions about where and how to map alerts to the right area of Jira with the right information
Complete List of Created Tickets
See, sort, search through all of the tickets created in Jira - and quick click/pivot to see the ticket in Jira
More details
Cloud ticket orchestrator (CTO) extracts alerts, and the fields in those alerts, generated by Netskope in response to user and system behaviors/discoveries, and creates tickets and/or notifications in 3rd party ITSM/IR/collaboration systems to streamline incident response.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0•for Jira Cloud
- Release date
- Oct 8th 2021
- Summary
- Initial integration between Netskope and JIRA
- Details
- Configure polling frequency for Netskope alerts
- Create and manage tickets inside JIRA based on filtered alerts raised by a customer Netskope Security Cloud
- Supports additional filtering to focus on a key subset, complete with deduplication and muting of tickets to prevent noise
- List and search within alerts and their associated metadata that have been surfaced by Netskope and polled by CTO
- Copy search queries to business rules to streamline rule creation
- Obtain ticket queues and surface those to streamline the destination choice for created tickets related to matching business rules
- Validate number of tickets that would be created if a rule was implemented prior to enabling
- Display list of tickets created
- Mute Netskope ticket workflows from within the CTO business rule menu
- Invoke deduplication on business rules to prevent multiple alerts from being created from multiple matching alerts (only the first rule match results in a ticket)
- Payment model
- Free
- License type
- Commercial - no charge