HubSpot CRM Integration for Jira

for Jira Cloud
3 installs
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

Display reporter details from HubSpot directly on the Jira issue. Have all the information you need at your fingertips

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👉 All info about customers at your fingertips

Jira users have all detailed info stored in the HubSpot CRM right on the issue. You can know more about the reporter, their company, and deals. Embedded data updates automatically, if any information is changed in CRM.

👉 Improve communication between teams

When a customer asks for a new feature, the product owner can easily tie information about his account to the issue (without having any access to HubSpot). It’s not needed anymore to ask the sales team to get this data.

👉 Get started quickly

It's easy to connect your Jira Cloud instance to HubSpot CRM. Provide your account credentials: client ID and client Secret, tell us which HubSpot properties you want to display on the Jira issue view and you're done!

More details

🤓 This app fills the gap of missing integration for companies that use both tools: Jira Cloud and HubSpot CRM. With the integration, you can view rich customer data right within Jira Cloud issues.

View reporter’s properties from the following objects:

  • contact
  • company
  • deals

All HubSpot contacts are matched to Jira users and customers via their email addresses. Thanks to this, you can see information about the reporter in all types of projects: business (from Jira Work Management), software (from Jira Software), and service (from Jira Service Management).

*Remember that your Jira users should have email available to Anyone. It’s a temporary technical limitation.

💰 This integration works for free and paid HubSpot accounts.

🖥 Create a request on our Customer Portal or book a demo session via Calendly.

💡 Try the Feature Bundle app to improve your Jira Service Management experience.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

HubSpot CRM Integration for Jira integrates with your Atlassian product. This remote service can:

  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • View the profile details for the currently logged-in user.
  • Read and write to app storage service