207 downloads
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

Two-way Salesforce Jira integration for organizational alignment between customer-facing teams and back office

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Cost-effective Jira Salesforce Connector

Getting information on customer issues should be a fast & smooth process. You can't add engineers to CRM, it's inefficient & expensive. Instead, sync Jira & Salesforce for better visibility & faster resolution.

Secure & Real-time Jira Salesforce Synchronization

The sync is bi-directional & in real time. Exalate also ensures that all changes are applied in case of failure or upgrades. And you have granular control over the data that is shared between different teams.

Don't Get Limited by Basic Sync Scenarios

Pick +100 different fields to sync. Start out of the box with no code or customize Salesforce Jira sync with simple Scripts. Automate it with triggers using native query languages (JQL/SOQL). Have question? Book a call

More details

Escalate a customer Case from Salesforce to Jira and get updates in real time & the other way around. Sync Task, Opportunity, Account, and Product entities from Salesforce to Jira.

You can initiate a connection from Jira or Salesforce & choose between one-way or two-way sync.

Connect your CRM with Jira to

  • align your support & development, customer success & product, sales & admin
  • speed up response & resolution time
  • improve retention & grow your revenue

πŸ‘‰ Start with the Free Plan & sync up to 1000 new entities/month.

Or customize your CRM Jira integration with the premium Plan:

  • Unlimited transactions & 100+ fields and custom fields
  • No-code & script configuration
  • Flexible sync rules & mappings
  • Granular control over incoming and outgoing data on each side

Other supported systems: ServiceNow, Zendesk, Github, Azure DevOps...

πŸ‘‰ Book a call with an integration expert to discuss your use case, or check out the Jira Salesforce integration step-by-step guide & watch the installation tutorial.

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