Salesforce Connector for Jira (Salesforce Integration)
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Key highlights of the appTwo-way Salesforce Jira integration. Sync Jira Issues and Salesforce Cases to align customer-facing teams & back office
Cost-effective Jira Salesforce Connector
Getting information on customer issues should be a fast & smooth process. You can't add engineers to CRM, it's inefficient & expensive. Instead, sync Jira & Salesforce for better visibility & faster resolution.
Secure & Real-time Jira Salesforce Synchronization
The sync is bi-directional & in real time. Exalate also ensures that all changes are applied in case of failure or upgrades. And you have granular control over the data that is shared between different teams.
Don't Get Limited, Use AI-Assisted Integrations
Pick 100+ different fields to sync. Start out of the box with no code or customize Salesforce Jira sync with simple Scripts. Automate it with triggers using native query languages (JQL/SOQL). Have question? Book a call
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More details
📅 Book a demo | 📀 Installation Tutorial | 🏁 Get Started | 🔒 Security & Trust Center
Connect your CRM with Jira to align teams, speed up response & resolution time, improve retention & grow your revenue. 📈
Scripts ensure flexibility & AI Assist takes care of the complexity.
Popular use cases ⚡️
- Sync Task, Opportunity, Account, and Product entities from Salesforce to Jira.
- Escalate a customer Case from Salesforce to Jira and get updates in real time
- Sync Status & Custom Fields between Salesforce & Jira
- Sync Comment Threads & User Mentions in Comments
Docs & Support
- 🙋 Support Portal
- 🎓 Academy
- 🦾 Docs & Aida
- 🖥️ Video Tutorials, Use Cases, and Demos
- 📋 Comparisons
- 📖 Case Studies
👉 To integrate Jira & Salesforce, you need to install Exalate on both sides of the connection. Install Exalate on your Jira here, and on Salesforce here.
With Exalate, you can also integrate other platforms like Azure DevOps, GitHub, Zendesk, ServiceNow, Asana, Freshdesk, and more. 🧩
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 5.11.1•for Jira Cloud
- Release date
- May 8th 2024
- Summary
- Exalate for Salesforce - Version 5.11.1
- Details
API Enhancements
We've introduced API auto-complete across all connectors, making your scripting faster and less prone to errors. Our new helper functions – nodeHelper, scriptHelper, syncHelper, attachmentHelper, commentHelper, debugHelper, and workLogHelper – are now at your fingertips designed to streamline your integration tasks.
Learn more: Script Rules Auto-Completion | Exalate Documentation
We have also added a new Getting Started flow to make sure your fast and effiecient with rolling out your integrations.
- Payment model
- Paid via Vendor
- License type
- Commercial