Exalate Salesforce Connector for Jira
Free app
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Key highlights of the appTwo-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to easily escalate to technical support & development
Flexible Jira Salesforce Integration
Getting information on customer cases should be a fast & smooth process. You shouldn’t add engineers to CRM, it's inefficient & expensive. Instead, sync Jira & Salesforce for better visibility & quicker resolution.
Don't Get Limited, Use AI-Assisted Integrations
Pick 100+ different fields to sync. Start out of the box with no code or customize Salesforce Jira sync with simple Scripts. Automate it with triggers using native query languages. Have a question? Book a call!
Secure & Real-time Jira Salesforce Synchronization
The sync is bi-directional & in real time. Exalate ensures that all changes are applied in case of failure, changes, or upgrades. And you have granular control over the data that is shared between different parties.
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More details
📅 Book a demo | 📀 Installation Tutorial | 🏁 Get Started | 🔒 Security & Trust Center
Connect your CRM with Jira to align teams, speed up response & resolution time, improve retention & grow your revenue. Scripts ensure flexibility & AI takes away the complexity.
📖 2.5K+ customers trust Exalate. Learn more in case studies with EBU, Atos, Vodafone, Maersk, Disney etc.
⚡️ Use cases
- Sync Task, Opportunity, Account & Product entities from Salesforce to Jira
- Escalate a customer Case from Salesforce to Jira & get updates in real time
- Sync Status & Custom Fields
- Sync Comment Threads (chatter) & User Mentions in Comments
📚 Docs & Support
- 🙋 Support Portal
- 🎓 Academy
- 🦾 Docs & Aida
- 🖥️ Video Tutorials, Use Cases & Demos
- 📋 Compare Exalate to other tools
- 📖 Case Studies
⚠️ Exalate requires separate installation & license on each side (e.g., Jira, Azure DevOps, ServiceNow, Freshdesk, Zendesk & Salesforce…), so the total cost varies based on systems.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programVersion information
Version 5.9.30•for Jira Cloud
- Release date
- Jan 16th 2026
- Summary
- Exalate for Salesforce - Version 5.30.0
- Details
Exalate is now compatible with Salesforce Winter '26.
In this release, we've resolved the following issues and implemented improvements:
- Fixed duplicate attachment sync events when adding multiple attachments.
- Improved connection polling retry behavior to prevent excessive logging.
- Enhanced security with vulnerability fixes and dependency updates.
View the Release History here.
- Payment model
- Free
- License type
- Commercial - no charge