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Exalate Connector for Jira Salesforce Integration

works with Jira Cloud
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OVERALL RATINGS

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383

SUPPORT

  • Partner Supported

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Reviews for cloud

5/ 5

Based out of 4 reviews

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 4 reviews

  • Zsuzsa Makara

    Posted on Nov 11, 2025

    Sehdev from Customer success team provided exceptional support, guided us through the whole process and kept an eye out for possible new opportunities. He is proactive and truly committed to ensure our success with Exalate. It is a pleasure working with the Exalate team, and I look forward to continuing this positive partnership.

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello Zsuzsa,

      Thank you so much for the wonderful feedback! We’re thrilled to hear about your positive experience and that Sehdev’s support made a difference. We truly value your partnership and look forward to continuing our collaboration.

      Regards,

      Riddhi

  • Devanathan Vittel Gounassegarane Vittel

    Posted on Jan 24, 2025

    Dear Sehdev from Customer success team, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you have provided as our Customer Success Manager at Exalate. Your proactive approach, deep understanding of the product, and unwavering commitment to ensuring our success have made a significant impact. It is evident that you genuinely care about your clients and go above and beyond to address their needs. The guidance and insights you’ve shared have not only streamlined our processes but also reinforced our confidence in choosing Exalate as a solution. Your collaborative and approachable demeanor has made every interaction productive and enjoyable. It has truly been a pleasure working with you, and I look forward to continuing this positive partnership. Thank you for your dedication and excellent service. Best regards, Vittel Devanathan

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hi Deva,

      Thank you so much for your kind words! It’s been an absolute pleasure working with you and your team. I’m so glad to hear that my support has made a positive impact and that you feel confident in your decision to use Exalate.

      I always strive to be as proactive and helpful as possible, and knowing that it’s been valuable to you really means a lot. I’m excited to continue our partnership and look forward to helping you in any way I can moving forward.

      Thanks again for your trust and kind words. It really motivates me to keep giving my best!

      Best regards,

      Sehdev

  • Carlos Sánchez

    Posted on Dec 6, 2024

    I've been using Exalate for several years across different companies and integrations, and I've consistently been satisfied with the results. While setting it up requires some technical knowledge and scripting, the Exalate team is incredibly supportive and provides excellent assistance. Their solid support and reliable functionality make synchronizing tickets between platforms seamless.

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hi Carlos,

      Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Exalate has been consistently delivering value across your integrations. We're glad that our team’s support has been helpful in making initial configuration process smoother. If you ever need further assistance or have new integration needs, we’re always here to help!

      Thanks!

      Sehdev

  • Mateus de Sena Ferreira Martins

    Posted on May 16, 2024

    Great tool, customer service and support teaml! Many possibilities at disposal, it can fit near any use case. The by-design descentralized structure paired with the script engine brings great customizability.

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    • Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

      Hello Mateus,

      Thank you for your positive feedback! We're glad to hear that Exalate is meeting your expectations.
      Thanks,

      Riddhi

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