Exalate Connector for Jira Salesforce Integration
Free app
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Key highlights of the appJira Salesforce integration (Forge-enabled & AI-assisted). Sync Work Items & Cases, Opportunities & Accounts in real time, two-way
Salesforce Jira integration across teams & orgs
Connect Salesforce sales & support teams with dev in Jira, in-house, or across company borders. Tailor sync rules to your process. Track case ownership, escalation status & SLA. Trusted by Cisco, Experian & 2.5K+ orgs.
Test your Salesforce sync on real data, no staging
Salesforce orgs change constantly: new fields, new processes, new owners. A sync set up once quietly breaks. Test Run proves each change on real data first & version history lets you roll back the moment it drifts.
Aida AI writes & debugs your Salesforce sync
Aida AI helps you generate field mapping between Jira & Salesforce, write custom Groovy scripts for complex logic, and debug sync errors in plain language, cutting fix time by 2X.
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More details
Book a demo | Pricing per item in sync | Build vs Buy | Trust Center | Docs | Compare Exalate
Built for teams connecting Jira and Salesforce: dev & CRM, support & sales, vendor & customer, and needing updates to flow back automatically. A strong fit for MSPs & Enterprise teams.
No additional Salesforce licenses. Every Salesforce case is accessible directly from Jira (JSM or JPD).
Sync Cases, Contacts, Opportunities, Accounts, Tasks & Products, mapped to Jira work items.
- Sync Jira & Salesforce with status, priority & owner mapping intact
- Connect multiple Salesforce orgs to a single Jira (or vice versa)
- Sync Comment Threads (chatter) & User Mentions
- Automate updates based on status transitions, custom field changes, or business rules you define
Get started: Sign up → Connect your systems → Configure, automate & test → Let it run.
Enterprise-ready: ISO 27001, GDPR, Data Residency.
⚠️ Looking for the Salesforce side of your Exalate Classic integration? Get started here.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programVersion information
Version 5.9.43•for Jira Cloud
- Release date
- Aug 26th 2026
- Summary
- New Exalate Console - Version 4.3.0
- Details
Released for New Exalate on August 21, 2026
New Features:
- Collaborative Import: invite a destination admin by email to complete cross-company imports, even without existing admin access.
- Conversation mode [lab feature]: AI-assisted connection setup, now available to everyone. Switch to script mode anytime, or start a fresh draft with no inherited scripts or triggers.
- Connection Labels: create, apply, and filter connections by custom label for faster navigation at scale.
- Dashboard: track items in sync across all connections, drill into a single integration, and spot trends with daily snapshots.
Improvements:
- Pagination on Connections, Users, and Systems pages for better performance with large datasets.
- Full stack trace visibility in Troubleshooting, plus a persistent error count badge.
- Various UI/UX, stability, and security improvements across every release.
Learn more: http://docs.exalate.com
- Payment model
- Free
- License type
- Commercial - no charge