Exalate Connector for Jira Salesforce Integration
Free app
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Key highlights of the appJira Salesforce integration (Forge-enabled & AI-assisted). Sync Work Items & Cases, Opportunities & Accounts in real time, two-way
Salesforce Jira integration across teams & orgs
Connect Salesforce sales & support teams with dev in Jira, in-house, or across company borders. Tailor sync rules to your process. Track case ownership, escalation status & SLA. Trusted by Cisco, Experian & 2.5K+ orgs.
Test your Salesforce sync on real data, no staging
Salesforce orgs change constantly: new fields, new processes, new owners. A sync set up once quietly breaks. Test Run proves each change on real data first & version history lets you roll back the moment it drifts.
Aida AI writes & debugs your Salesforce sync
Aida AI helps you generate field mapping between Jira & Salesforce, write custom Groovy scripts for complex logic, and debug sync errors in plain language, cutting fix time by 2X.
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Book a demo | Pricing per item in sync | Build vs Buy | Trust Center | Docs | Compare Exalate
Built for teams connecting Jira and Salesforce: dev & CRM, support & sales, vendor & customer, and needing updates to flow back automatically. A strong fit for MSPs & Enterprise teams.
No additional Salesforce licenses. Every Salesforce case is accessible directly from Jira.
Sync Cases, Contacts, Opportunities, Accounts, Tasks & Products, mapped to Jira work items.
- Sync Jira & Salesforce with status, priority & owner mapping intact
- Connect multiple Salesforce orgs to a single Jira (or vice versa)
- Sync Comment Threads (chatter) & User Mentions
- Automate updates based on status transitions, custom field changes, or business rules you define
Get started: Sign up → Connect your systems → Configure, automate & test → Let it run.
Enterprise-ready: ISO 27001, GDPR, Data Residency.
⚠️ Looking for the Salesforce side of your Exalate Classic integration? Get started here.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programVersion information
Version 5.9.40•for Jira Cloud
- Release date
- Jul 2nd 2026
- Summary
- New Exalate Console - Version 4.0.0
- Details
Released for New Exalate on June 22, 2026
Exalate 4.0 is a major update focused on simplifying how the product is structured, improving core setup flows, and delivering a more intuitive experience across connection management and user administration.
New Features
- Improved UX: New Exalate no longer relies on workspace-based concepts. The experience is now centered around systems, connections & roles, making ownership and access more straightforward.
- New Import Connection Flow: A redesigned experience for bringing your Classic connections to the new Exalate console.
- Connection Properties Overview Page: A dedicated page providing a clear overview of connection configuration and settings.
Other Improvements
- Added visibility into pending invitation status in the Users tab.
- Enabled selection of multiple connections when adding a user to a connection.
- Clearer role labels and access messaging.
- Optimized page layouts across Connections, Systems, Troubleshooting & Settings.
- Payment model
- Free
- License type
- Commercial - no charge