Salesforce Connector for Jira (Salesforce Integration)
Free app
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- Partner Supported
Key highlights of the appTwo-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to align customer-facing teams & back office
Cost-effective Jira Salesforce Connector
Getting information on customer issues should be a fast & smooth process. You can't add engineers to CRM, it's inefficient & expensive. Instead, sync Jira & Salesforce for better visibility & faster resolution.
Secure & Real-time Jira Salesforce Synchronization
The sync is bi-directional & in real time. Exalate also ensures that all changes are applied in case of failure or upgrades. And you have granular control over the data that is shared between different teams.
Don't Get Limited, Use AI-Assisted Integrations
Pick 100+ different fields to sync. Start out of the box with no code or customize Salesforce Jira sync with simple Scripts. Automate it with triggers using native query languages (JQL/SOQL). Have question? Book a call
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More details
📅 Book a demo | 📀 Installation Tutorial | 🏁 Get Started | 🔒 Security & Trust Center
Connect your CRM with Jira to align teams, speed up response & resolution time, improve retention & grow your revenue. 📈
Scripts ensure flexibility & AI Assist takes care of the complexity.
Popular use cases ⚡️
- Sync Task, Opportunity, Account & Product entities from Salesforce to Jira
- Escalate a customer Case from Salesforce to Jira & get updates in real time
- Sync Status & Custom Fields between Salesforce & Jira
- Sync Comment Threads & User Mentions in Comments
Docs & Support
- 🙋 Support Portal
- 🎓 Academy
- 🦾 Docs & Aida
- 🖥️ Video Tutorials, Use Cases, and Demos
- 📋 Comparisons
- 📖 Case Studies
⚠️ Exalate requires separate installation & licensing on each side of the integration (e.g., Jira, Azure DevOps, ServiceNow, Freshdesk, Zendesk & Salesforce, etc.), so the total cost may vary based on the platforms involved.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
License Agreement
This app is licensed under the Standard Agreement.
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerVersion information
Version 5.9.27•for Jira Cloud
- Release date
- Jul 24th 2025
- Summary
- Exalate for Salesforce - Version 5.27.0
- Details
View the Release History here.
Access Trend Dashboard from the Exalate Console
Exalate administrators can now securely access a dedicated trend dashboard directly from the UI. This dashboard provides insights into synchronization activity over time, helping admins monitor and understand their node's performance. The link opens in a new tab and is available only to authorized users. More details here.
- Payment model
- Free
- License type
- Commercial - no charge