RemotePC HelpDesk

for Jira Cloud
6 installs
  • Unsupported
  • Jira Service Management
Free app
Cloud

Remote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue

Create download link

Create download link after click on create button

Share then connect

Share the download link then Connect

Close the support case

Insert session logs after close support case

More details

JIRA Issue and Project Tracker has now been integrated with RemotePC™ HelpDesk! You can easily start a remote support session to your customer’s computer from within the JIRA platform in just a few simple clicks.

Key Features:

On-demand remote support for your customers, unlimited remote sessions.Access their PC or Mac from any web browser to provide instant support.File transfer, video/text chat, whiteboard, session recording, and more.Safe and private remote sessions secured with TLS v 1.2 / AES - 256 bit encryption.Get the RemotePC HelpDesk app in the Atlassian Marketplace for free and allow your technicians to establish a remote support session with your customer’s computer from within the JIRA Support platform.With RemotePC HelpDesk remote support solution including near-real-time screen replication, let your technicians deliver effective support to your end users.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has not completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

RemotePC HelpDesk integrates with your Atlassian product. This remote service can:

  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application

Gallery