Free app
OVERALL RATINGS
INSTALLS
47
SUPPORT
- Unsupported
Key highlights of the appRemote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue
Create download link
Create download link after click on create button
Share then connect
Share the download link then Connect
Close the support case
Insert session logs after close support case
Supporting media
More details
JIRA Issue and Project Tracker has now been integrated with RemotePC™ HelpDesk! You can easily start a remote support session to your customer’s computer from within the JIRA platform in just a few simple clicks.
Key Features:
On-demand remote support for your customers, unlimited remote sessions.Access their PC or Mac from any web browser to provide instant support.File transfer, video/text chat, whiteboard, session recording, and more.Safe and private remote sessions secured with TLS v 1.2 / AES - 256 bit encryption.Get the RemotePC HelpDesk app in the Atlassian Marketplace for free and allow your technicians to establish a remote support session with your customer’s computer from within the JIRA Support platform.With RemotePC HelpDesk remote support solution including near-real-time screen replication, let your technicians deliver effective support to your end users.
Resources
Descriptor
Get the descriptor file downloaded to your system
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
RemotePC HelpDesk integrates with your Atlassian product
Version information
Version 1.0.6-AC•for Jira Cloud
- Release date
- Feb 23rd 2024
- Summary
- Minor UI content update
- Payment model
- Free
- License type
- Commercial - no charge