Issue Translator Free
Detect issue language and automatically translate customer messages and agent replies
It is the free and limited version of Issue Translator and provides 100 free translation requests per month.
In Service Management projects, communication is between your agents and customers. Customer's language might be different than agent's language which causes longer first response time. The app
- automatically detects customer language
- translates customer messages into agent's language
- translates agent's reply into customer's language.
For each project, you can specify your agent language. Our app automatically detects the customer language and if it is different from project language, customer message is automatically translated into project language that you defined.
In addition to Service Management projects, the app can translate issues in Jira projects too. Once you set the default language of a project, issue descriptions and comments entered in other than project language are automatically translated into project language.
Privacy and security
Issue Translator Free integrates with your Atlassian product. This remote service can:
- Administer the host application
- Administer Jira projects
- Delete data from the host application
- Write data to the host application