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GitLab & Jira integration

works with Jira Cloud

OVERALL RATINGS

INSTALLS

292

SUPPORT

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Reviews for cloud

2.7/ 5

Based out of 17 reviews

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 17 reviews

  • Isa Freeman

    Posted on Mar 28, 2025

    Doesn't allow self managed instances & documentation is lacking

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    • GitConnector

      Thank you for your feedback. This integration is compatible with self-managed instances, however, due to the customized nature of such environments, certain configurations, such as firewall settings may require adjustments. Should you need any assistance, please do not hesitate to contact me directly. I would be glad to support you in resolving any issues.

      https://gitconnector.atlassian.net/servicedesk/customer/portal/1

  • 장호연

    Posted on Oct 2, 2024

    Was this review helpful?•
    • GitConnector

      Thank you for taking the time to rate this app!

  • Oubaid Hlaimi

    Posted on Apr 25, 2024

    Was this review helpful?•
    • GitConnector

      Thank you for your feedback. Could you please provide some details about the issue?

  • Stefan Miertschink

    Posted on Mar 20, 2024

    The Plugins adds basic support for an integration with Gitlab. You can see Branches, Commit and Merge Request of the repositories that are defined at the ticket. You also limit the view and only display the commit, branches, mr that mentioning the Issue-ID in the commit-message or merge-request description or in the name of the branch. Creating branches from within the JIRA issues is also possible. All this works quite well. The good thing is, that there is no need for a site-wide Gitlab user as every developer links it's own account. That's different to other Plugins and might be an advantage for some usecases where you don't want to setup a user that has complete read/write access to all of your repositories. Espacially the support was very fast and provided a good solution for my issues.

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    • GitConnector

      Hi Stefan,
      Thank you so much for your kind words and the detailed review! I'm pleased to hear that the product is meeting your needs. I particularly want to praise you for your excellent communication throughout the process. Your ability to clearly articulate your needs and feedback significantly contributed to the effectiveness of the support provided.

      Stefan also emphasized that the instance-wide token mode is optional—an important point to highlight. This flexibility allows for the connection of individual accounts, which should meet most use cases. Stefan's suggestions are a prime example of excellent cooperation that benefits the entire community. I encourage everyone to leave feedback to help further improve this extension.


      Cheers
      Paweł Sieniarski

  • Michel Hamod

    Posted on Feb 7, 2024

    Was this review helpful?•
    • GitConnector

      Hi Michael,
      I'm really sorry to hear that your experience with this plugin didn't meet your expectations. If you encounter any specific issues or require further assistance, please don't hesitate to create a ticket for support. On a brighter note, I'm excited to share that I recently rolled out numerous updates to our product, including significant performance enhancements and the introduction of several new features. I hope you'll consider revisiting this product, allowing me the opportunity to leave a better impression.
      Cheers
      Paweł Sieniarski

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