Screenjar - Screen Recorder for Jira
- Jira Service Management
- Jira Software
Record screen & attach videos directly to Jira issues & JSM tickets. No installation, no user management, no hassles
No hassle screen recording
Record your screen & audio without installing any additional piece of software. Works with all latest versions of modern browsers (e.g. Chrome, Firefox, Safari, MS Edge) except on mobile devices.
Seamless integration with Jira
Trigger screen recording right from within Jira issues & upload the videos post recording with single click. Screen recordings are attached as mp4 files to Jira issues. Optionally record audio along with your screen.
Enhanced power for JSM
Let customers record their screens and attach those videos directly from the Customer portal. Customers just click on a link in the ticket, record their screen and the video is attached to JSM ticket seamlessly.
Make screen recording (or screen cast) efficient for your team with Screenjar.
Step by step guide to use the app
✅. Save your team's time by reducing number of steps to attach a screen recording video to Jira issue
✅. Even JSM customers can record their screens & attach corresponding videos directly to tickets
✅. No compliance issues as no need to install any additional piece of software, all modern browsers supported
✅. No user management overhead as everyone using Jira can use Screenjar
1️⃣. Action within issue detail page to record screen & attach video to issue in 4 clicks
2️⃣. Action from customer portal so customers can record screen and attach video to JSM tickets
Few use cases:
🎧. QA teams can easily record their screens and attach videos
👩 . Service agents can get customer's screen recordings easily to troubleshoot the problem
👨. Product team can attach screen sharing walkthrough of the wireframes
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Screenjar - Screen Recorder for Jira integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Write data to the host application
- Read data from the host application