Screenjar - Screen Recorder for Jira

for Jira Cloud
46 installs
Cloud Fortified app badgeCLOUD FORTIFIED
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

Record screen & attach videos directly to Jira issues & JSM tickets. No installation, no user management, no hassles

YouTube's thumbnail image for the video.

No hassle screen recording

Record your screen & audio without installing any additional piece of software. Works with all latest versions of modern browsers (e.g. Chrome, Firefox, Safari, MS Edge) except on mobile devices.

Seamless integration with Jira

Trigger screen recording right from within Jira issues & upload the videos post recording with single click. Screen recordings are attached as mp4 files to Jira issues. Optionally record audio along with your screen.

Enhanced power for JSM

Let customers record their screens and attach those videos directly from the Customer portal. Customers just click on a link in the ticket, record their screen and the video is attached to JSM ticket seamlessly.

More details

Make screen recording (or screen cast) efficient for your team with Screenjar.

Watch this 4 min demo video

Step by step guide to use the app

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Benefits:

✅. Save your team's time by reducing number of steps to attach a screen recording video to Jira issue

✅. Even JSM customers can record their screens & attach corresponding videos directly to tickets

✅. No compliance issues as no need to install any additional piece of software, all modern browsers supported

✅. No user management overhead as everyone using Jira can use Screenjar

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Features:

1️⃣. Action within issue detail page to record screen & attach video to issue in 4 clicks

2️⃣. Action from customer portal so customers can record screen and attach video to JSM tickets

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Few use cases:

🎧. QA teams can easily record their screens and attach videos

👩 . Service agents can get customer's screen recordings easily to troubleshoot the problem

👨. Product team can attach screen sharing walkthrough of the wireframes

Certification

Cloud Fortified App badgeCLOUD FORTIFIED

This app offers additional security, reliability, and support through:

  • Cloud security participation
  • reliabilityReliability checks
  • support24hr support response time
  • and more.
View details

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Screenjar - Screen Recorder for Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Write data to the host application
  • Read data from the host application