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Smart Assignments & Rotations

works with Jira Cloud, Jira Data Center 9.12.14 - 10.7.2 and more

OVERALL RATINGS

INSTALLS

131

SUPPORT

  • Partner Supported

Reviews for cloud

3.6/ 4

Based on 7 out of 0 reviews across hosting types

Review guidelines

Our new review guidelines ensure that all the reviews are submitted by actual users of the app...

Showing 7 reviews

  • Veronica Bivar

    Posted on Jul 25, 2025

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    • Trundl Inc

      We're sorry we disappointed you, Veronica. We'd love to learn more about what led to your review. Please reach out to us via:

      >> products at trundl dot com.

  • Noah Smith

    Posted on Apr 10, 2025

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  • vinamratha nalam

    Posted on May 17, 2024

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  • Alan Bruce

    Posted on Apr 29, 2024

    We needed a Cloud option for auto assigning tickets and have a mechanism to allow an agent to take scheduled time off and not assign tickets to them. The Vendor has been very responsive for troubleshooting and use case improvements.

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  • Saismita Patro

    Posted on Mar 20, 2024

    SARJ by trundl is definitely a hit for us. It makes our life much easier by its services. It works as per the set schedule and the ease of different configurations with in the systems helps us with the management of tickets and handling the escalations on time. Definitely recommended. Apart from that, the support members are really very helpful and responsive , they try to help you at every step if there is any issues. Thank you for always helping out. :)

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